Ringside Talent | Retail Systems Business Analyst | columbus, oh

3 days ago


columbus, United States Ringside Talent Full time

We are working with a client located in Columbus to identify a Retail Systems Business Analyst. The ideal candidate aligns with the responsibilities and qualifications outlined below.


Responsibilities

  • Collaborate with stakeholders to gather, analyze, and document business requirements related to retail systems, including POS, inventory management, CRM, and e-commerce platforms.
  • Evaluate existing retail processes, identify gaps, and recommend technology-driven solutions to improve operational efficiency and customer satisfaction.
  • Translate business requirements into detailed functional specifications for development teams and third-party vendors.
  • Lead the implementation and configuration of retail software solutions, ensuring alignment with business objectives and technical feasibility.
  • Facilitate communication between business teams and IT to resolve system issues, define priorities, and manage project timelines.
  • Support system testing, including the development of test plans, execution of test cases, and troubleshooting of defects.
  • Provide training and ongoing support to end-users, ensuring optimal adoption and utilization of retail systems.
  • Monitor and analyze system performance, identifying areas for improvement and recommending enhancements.


Qualifications

  • 3+ years of business analysis experience, focusing on retail systems.
  • Strong understanding of retail operations, including POS, inventory, and e-commerce workflows.
  • Experience with retail software platforms and systems integration.
  • Proficiency in creating process flows, functional specifications, and user stories.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work collaboratively with technical and non-technical stakeholders.
  • Familiarity with project management methodologies (Agile or Waterfall) is a plus.


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