POS System Engineer

1 week ago


Columbus, United States Ringside Talent Full time

We are working with a client in Central Ohio to identify a POS System Engineer, The ideal candidate aligns with the responsibilities and qualifications outlined below.


Responsibilities

  • Install, configure, and support POS systems, ensuring optimal functionality and minimal downtime.
  • Monitor and troubleshoot POS hardware, software, and network-related issues to deliver timely resolutions.
  • Manage system upgrades, patches, and new software rollouts, minimizing disruption to daily operations.
  • Collaborate with cross-functional teams to implement new features, customize system settings, and enhance the customer experience.
  • Conduct regular system audits to ensure data accuracy and POS compliance with internal policies and security standards.
  • Provide training and support to store teams and end-users, helping them navigate system changes and resolve basic technical issues.
  • Document processes, configurations, and issue resolutions for future reference and knowledge sharing within the team.


Qualifications

  • 5+ years of experience working with POS systems, preferably in a retail or hospitality environment.
  • Strong knowledge of POS software, hardware, and peripherals, such as barcode scanners, receipt printers, and card readers.
  • Proficiency in troubleshooting network issues related to POS systems, including Wi-Fi, Ethernet, and VPN configurations.
  • Experience with POS systems such as Oracle MICROS, NCR, Revel, or other retail POS platforms.
  • Familiarity with operating systems such as Windows and Linux, and knowledge of basic scripting is a plus.

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