Acro Service Corp | Human Resources Operations Specialist

5 days ago


memphis, United States Acro Service Corp Full time

Job Title: HR Operations Specialist

Duration: 03 Months Contract (Possibility of Extension)

Location: Memphis TN (Hybrid)

Pay: $21/hour on w2 basis without benefits


Job Summary:

The main function of a human resources specialist is to plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions. A typical human resources specialist is responsible for a wide range of organization development activities, such as employee compensation, recruitment (as it relates to policy), personnel policies and regulatory compliance.


Job Responsibilities:

• Advise managers and employees on state and federal employment regulations, collective agreements, benefit and compensation policies, personnel procedures and classification program.

• Evaluate job positions, determining classification, exempt or non-exempt status, and salary.

• Prepare occupational classifications, job descriptions and salary scales.

• Assist in preparing and maintaining personnel records and handbooks.

• Prepare reports, such as organization and flow chards, and career path reports, to summarize job analysis and evaluation and compensation analysis information.


Skills:

• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.

• Ability to work independently and manage one’s time.

• Knowledge of legal policies and procedures related to hiring practices (i.e., equal employment opportunity and affirmative action).

• Knowledge of benefit and pay-scale systems.

• Previous experience with computer applications, such as Microsoft Word and Excel.


Education/Experience:

• Bachelor's degree in relevant field or equivalent experience required.

• 0-2 years customer service related experience required.


Additional Notes:

• Mostly remote but have the option to go to the office if necessary (power out or internet out at home). Need to be local to Memphis

• 3 month assignment to start and may be extended.

• Shift is 9am-6pm CST but may work 8am-5pm sometimes depending on how busy they are.

• Need someone very well versed in customer service, someone who enjoys taking calls and a quick learner so we can get the person up to speed and ready for the end of this month and February when the W2 calls start coming in.

• Would like to them to have solid experience in Workday.

• It integrates with Zendesk which is our ticketing system. If anyone has any of that in their background and has worked in the field of HR that would be outstanding.

• Want to find someone with experience with HR, and Customer Service especially someone who enjoys taking calls and responding to tickets. We like for them to know or be familiar with Workday. • Even better if they have Zendesk (ticketing system) and/or Five9 (phone system) knowledge.


Thank you



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