Event Operations Manager

7 days ago

new york city, United States Wollman Rink NYC Full time

Position Summary

We are looking for a highly organized and detail-oriented Operations Event Manager to oversee the daily operations of our venue and events. The ideal candidate will have extensive experience in operations, event management, strong leadership skills, and the ability to multitask in a fast-paced environment. As the Operations Event Manager, you will be responsible for the day-to-day guest services team as well as ensuring that all events run smoothly, from initial planning to execution and post event evaluation. The successful candidate will have excellent communication skills, a proactive approach to problem-solving, and a passion for delivering exceptional customer service. This is a dynamic and challenging role that requires a high level of flexibility, creativity, and attention to detail. 


Essential Duties and Responsibilities

  • Manage the Operations Coordinators & Guest services Team Members.
  • Oversee hiring, training, and operations for Guest Services Team Members.
  • Implement and monitor operational policies and procedures.
  • Manage 24/7 Incident Management System to properly track all incidents.
  • Continuously seek ways to improve operational efficiency.
  • Compile and communicate all event requirements to various departments at Wollman Rink.
  • Work with Director of Operations and Director of Sales to ensure all operational requirements of special events are fulfilled.
  • Prepare and distribute detailed production notes and timelines for special events.
  • Oversee all operational aspects of events and special events.
  • Develop and effectively communicate facility rules, regulations, policies and procedures to external clients and vendors.


Educational Background Required

  • BA/BS or equivalent is preferred.
  • Minimum of 3-5 years of experience in event management or venue operations.


Knowledge, Skills and Abilities

  • Previous event management and customer service experience.
  • Previous experience in Sports/Entertainment, Event Production & Hospitality.
  • Comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills.
  • Strong sense of self-awareness and emotional intelligence.
  • Possess a strong ability to manage one’s own time and prioritize tasks.
  • Must have experience working with large groups of guests.
  • Highly organized, resourceful, quick learner and able to handle multiple projects simultaneously.
  • Able to work well with different personalities in a fast-paced environment and meet constant deadlines.
  • Able to handle highly sensitive and confidential information.
  • Must be proficient with Microsoft Word, Excel, PowerPoint and Outlook.
  • Able communicate effectively, both verbally and in writing.


Compensation

$75K - $85K


Certifications

None required.


Physical Demands

This position requires the ability to lift up to 50 pounds.


Work Environment

This position generally requires that work be performed from the Wollman Rink offices, but attendance at events taking place at the rink or offsite, including on weekends and/or holidays, may be required.


About WPP

Wollman Park Partners (WPP) is a coalition of experienced New Yorkers from diverse sectors, including sports and entertainment, finance, health and wellness, and sustainability. Comprising notable organizations like Harris Blitzer Sports & Entertainment, Related Companies, Equinox, in close partnership with Great Performances + Melba’s Restaurant, YMCA, Ice Hockey in Harlem, Figure Skating in Harlem, The Boys’ Club of New York, and Green City Force. WPP is dedicated to enhancing the iconic Wollman Rink NYC (WRNYC) in Central Park. With a strong commitment to creating a vibrant, diverse, and inclusive space, WPP aims to promote equitable economic opportunities and recovery for the city.

As the operator of Wollman Rink NYC, WPP focuses on accessibility and inclusivity through thoughtful hiring practices and engaging programming. The rink will host public ice-skating sessions, youth initiatives, cultural events, and celebrations, making it a welcoming destination for both New Yorkers and visitors alike. By fostering a sense of community and celebrating the city's rich diversity, WPP strives to create a year-round destination that reflects the values and spirit of New York City.


  • Event Operations Manager

    4 days ago

    new york city, United States Wollman Rink NYC Full time

    Position Summary We are looking for a highly organized and detail-oriented Operations Event Manager to oversee the daily operations of our venue and events. The ideal candidate will have extensive experience in operations, event management, strong leadership skills, and the ability to multitask in a fast-paced environment. As the Operations Event Manager,...

  • Event Operations Manager

    4 weeks ago

    New York, New York, United States Bowlero Corporation Full time

    Event Operations Manager Job Description Are you an event professional with a passion for creating unforgettable experiences? Do you have a knack for managing teams and ensuring seamless event execution? Look no further than the Event Operations Manager role at Bowlero Corporation! As an Event Operations Manager, you will be responsible for hosting special...

  • Manager, Events Operations

    7 days ago

    New York, United States SANDOW Full time

    The Manager, Events Operations will play a critical role in building, optimizing, and maintaining systems, processes, and best practices that enable the events team to operate efficiently. This role requires a strategic thinker with a strong background in project management software, event management platforms, CRM systems, and other technology solutions. In...

  • Event Operations Manager

    7 days ago

    New York, United States Wollman Rink NYC Full time

    Position Summary We are looking for a highly organized and detail-oriented Operations Event Manager to oversee the daily operations of our venue and events. The ideal candidate will have extensive experience in operations, event management, strong leadership skills, and the ability to multitask in a fast-paced environment. As the Operations Event Manager,...

  • Event Operations Manager

    1 month ago

    New York, New York, United States CyberRisk Alliance Full time

    Job OverviewCyberRisk Alliance is seeking an experienced Event Operations Manager to join our team. The successful candidate will be responsible for managing the logistics of our live and digital events, including vendor management, venue communication, and audio/visual setup. This role requires strong organizational and communication skills, as well as the...

  • Event Operations Manager

    4 weeks ago

    New York, New York, United States Informa Full time

    Join Informa Markets, a global leader in B2B events and exhibitions, as an Associate Event Operations Manager. In this role, you will be an integral part of a team working to plan and execute a major, industry-leading event. Your responsibilities will include communicating with exhibitors and sponsors, working with vendors and contractors, and overseeing the...

  • Event Operations Manager

    4 weeks ago

    New York, New York, United States Lawn Club Full time

    About the RoleThe Event Captain is responsible for delivering exceptional service and overseeing the execution of premium events with precision and elegance. This role serves as a liaison between the sales team, service staff, management, and clients on the day of the event. The captain facilitates and actively supports all aspects of event operations,...

  • Event Coordinator

    1 month ago

    new york city, United States Big Deal Speakeasy Casino Full time

    We are looking to hire a Full Time, on-site person with Operations/Office & Events Management experience for a fast paced, multifaceted and definitely never boring role at Big Deal Ltd. We are the city's only 1920's casino-themed speakeasy event venue and also a casino dealer school.This job entails staffing and coordinating in-house and off-site events with...

  • Event Coordinator

    2 weeks ago

    new york city, United States Big Deal Speakeasy Casino Full time

    We are looking to hire a Full Time, on-site person with Operations/Office & Events Management experience for a fast paced, multifaceted and definitely never boring role at Big Deal Ltd. We are the city's only 1920's casino-themed speakeasy event venue and also a casino dealer school.This job entails staffing and coordinating in-house and off-site events with...

  • Associate Event Operations Manager

    1 month ago

    New York, New York, United States Informa Markets Full time

    Job Title: Associate Event Operations ManagerAre you a detail-oriented and organized individual with a passion for event planning? Do you have experience in trade show, conference, and/or event management? We are seeking a highly skilled Associate Event Operations Manager to join our team at Informa Markets.Key Responsibilities:Coordinate and execute event...

  • Event Coordinator

    2 weeks ago

    New York, United States Big Deal Speakeasy Casino Full time

    We are looking to hire a Full Time, on-site person with Operations/Office & Events Management experience for a fast paced, multifaceted and definitely never boring role at Big Deal Ltd. We are the city's only 1920's casino-themed speakeasy event venue and also a casino dealer school.This job entails staffing and coordinating in-house and off-site events with...

  • Event Coordinator

    1 month ago

    New York, United States Big Deal Speakeasy Casino Full time

    We are looking to hire a Full Time, on-site person with Operations/Office & Events Management experience for a fast paced, multifaceted and definitely never boring role at Big Deal Ltd. We are the city's only 1920's casino-themed speakeasy event venue and also a casino dealer school.This job entails staffing and coordinating in-house and off-site events with...

  • Event Sales Manager

    3 weeks ago

    new york city, United States Hall des Lumières Full time

    Culturespaces is an organization that specializes in the re-imagination of historical monuments and museums, renovating them into digital art centers with state-of-the-art projection mapping technology www.culturespaces.com .Hall des Lumières, New York’s largest permanent digital immersive art center, launched in Lower Manhattan in September 2022. Hosting...

  • Event Solutions Manager

    1 month ago

    new york city, United States Javits Center Full time

    The Javits Center is considered the busiest convention center in the United States, hosting the world's leading conventions, trade shows, and special events on Manhattan's West Side. These large-scale events have generated billions of dollars in annual economic activity for New York City and New York State, supporting thousands of jobs in and around the...

  • Hybrid Event Operations Coordinator

    3 weeks ago

    new york city, United States Primary Full time

    Position: Hybrid Event Operations Coordinator Location: On-site in Tribeca, New York City About Us: We are a warm, community-focused membership space designed for children and families, centered on Montessori, child-led learning and mindful practices. Here, children from 0-9 engage in thoughtful, creative play in an environment that promotes peace,...

  • Hybrid Event Operations Coordinator

    2 weeks ago

    new york city, United States Primary Full time

    Position: Hybrid Event Operations Coordinator Location: On-site in Tribeca, New York City About Us: We are a warm, community-focused membership space designed for children and families, centered on Montessori, child-led learning and mindful practices. Here, children from 0-9 engage in thoughtful, creative play in an environment that promotes peace,...

  • Catering Event Manager

    3 months ago

    new york city, United States M&G Foodstuff Full time

    Reports to: Director of Catering & SalesFLSA Classification: ExemptAbout M&G Foodstuff:M&G Foodstuff is a boutique catering company based in the heart of New York City's East Village. Since our founding in 2013, we've been committed to delivering hyper-seasonal, produce-driven, and health-centric food, all presented in a sustainable and elevated format. We...

  • Catering Event Manager

    3 months ago

    new york city, United States M&G Foodstuff Full time

    Reports to: Director of Catering & SalesFLSA Classification: ExemptAbout M&G Foodstuff:M&G Foodstuff is a boutique catering company based in the heart of New York City's East Village. Since our founding in 2013, we've been committed to delivering hyper-seasonal, produce-driven, and health-centric food, all presented in a sustainable and elevated format. We...

  • Event Operations Manager

    4 weeks ago

    Redwood City, California, United States Peninsula Parking Full time

    We are a rapidly expanding parking company based in the Bay Area, seeking an experienced parking event manager to join our team. As a key member of our operations team, you will be responsible for managing parking for multiple fixed locations, including parking lots, high-end hotels, restaurants, and businesses. Additionally, you will provide high-quality...

  • Event Operations Manager

    4 weeks ago

    Redwood City, California, United States Peninsula Parking Full time

    We are a rapidly expanding parking company based in the Bay Area, seeking an experienced parking event manager to join our team. As a key member of our operations team, you will be responsible for managing parking events, providing exceptional customer service, and ensuring a seamless experience for our clients.Manage parking events, including coordinating...