Chief Operating Officer

7 days ago


Charlotte, United States Bank of America Full time

Job Description:

Key Responsibilities

  • Acts as the Senior Executive’s Chief of Staff, helping to flesh out the vision of the leader, drive the strategy and keep the team aligned to one vision.
  • Serves as a key adviser to the General Auditor for Information Technology Risk Management and their leadership team, consulting in matters of risk management, process and controls. Navigates the complexities of gaining buy-in, building consensus, challenging leadership team members, and resolving conflicts in the organization to drive timely business decisions and risk remediation.
  • Drives and supports strategic direction of the organization, sets/monitors key performance indicators to make recommendations to increase business effectiveness, partnering with internal stakeholders/operational owners to execute.
  • Acts as the culture carrier amongst the leadership team, leading the integration and unification of the newly formed Corporate Audit Technology organization and driving the organization to achieve sustainable results.
  • Serves as key integration and coordination point to ensure that the linkages between Information Technology Risk Management Audit and peer teams across CACR are highly integrated and collaborative.
  • Ensures risk management practices and policies are integrated in operations including remediation and issue management; partners with broader stakeholders.
  • Drives management routines – leadership meetings, scorecard reporting, business reviews, planning exercises, town halls, strategic communications, recognition, employee engagement, etc.
  • Leads the following Operational functions in support of the Information Technology Risk Management Audit organization:
    • Business Management including financial and workforce management, workspace management, vendor management, employee engagement, communications, and chairing/managing executive routines.
    • Business Controls, Risk Management and Oversight including issue, audit and exam management and risk and compliance program governance.
    • Provides governance, oversight and operational support for the Corporate Audit Technology organization.
    • Leads financial and resource management exercises and activities (forecasting, planning, tracking, reporting, etc.) across a broad team with exceptional discipline and rigor. Drives multi-year strategy designed to deliver annual savings.
    • Directs horizontal efforts across Corporate Audit Technology: Innovation and strategy to further upskill the workforce.

Skills/Experience Required

  • 15+ years of experience in Audit/Technology business operations in increasingly complex roles; inclusive of strategy, innovation, portfolio planning & management, business management and risk management.
  • Demonstrated ability to influence and integrate across lines and at a senior executive level.
  • Demonstrated expertise in establishing and maintaining rigorous management discipline routines, processes, etc.
  • Demonstrated ability to execute on multiple competing long and short-term priorities, often within tight time frames, prioritizing effectively and while managing key stakeholder expectations throughout.
  • Demonstrated ability to influence strategy and execute at a detailed level.
  • Experience leading a broad team of resources responsible for diverse functions.
  • Deep understanding of either Audit and/or Technology Lines of Business.

Desired Experience

  • 10+ years of Audit experience.
  • Demonstrated ability to manage highly complex platforms and maintain stability amidst volatile environments.
  • Demonstrated ability to develop and implement strategic roadmap, while maintaining high degree of focus on risk and regulatory priorities.
  • Demonstrated ability to influence and integrate across lines and at a senior executive level.
  • Demonstrated expertise in establishing and maintaining rigorous management discipline routines, processes, etc.
  • Demonstrated ability to execute on multiple competing long and short-term priorities, often within tight time frames, prioritizing effectively and while managing key stakeholder expectations throughout.
  • Deep understanding of Audit.

Shift: 1st shift (United States of America)

Hours Per Week: 40

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