Technical Marketing Engineer, AI

2 weeks ago


San Jose, United States Cisco Systems, Inc. Full time

Who we are

The Cisco Compute Technologist team is focused on the intersection of AI/ML and purpose-built platforms and solutions from Cisco. This is a highly technical team helping to steer AI/ML product platforms and solutions to meet the current and future needs of our customers. The Cisco Computer Technologist team acts as a liaison to the field, channel partners and customers to ensure they understand Cisco's AI/ML product platform and solution capabilities and benefits. This team is also responsible for developing and delivering technical content and collateral, such as demo videos, training seminars, whitepapers, industry event presentations, and more.

Who you are

You will work closely with peer Technical Marketing Engineers (TME), product managers and engineering teams responsible for planning and delivering AI/ML-related platforms and solutions. In addition, you will work closely with the Cisco field and channel partner organizations to help drive adoption with customers. You will have experience in configuring AI/ML software stacks and hands-on practical experience with Generative AI and LLMs. You will have a natural curiosity and passion to learn key technologies, trends, use-cases and topologies related to AI/ML.

What you'll do

This is a highly technical role that requires a well-rounded understanding of AI/ML concepts, use-cases and technologies. In this role, you will be an integral part of the technical team helping to steer AI/ML product platforms and solutions to meet the current and future needs of our customers. You will serve as a technical liaison to the field, channel partners and customers to ensure they understand Cisco's AI/ML product platform and solution capabilities and benefits while gathering valuable input on requirements and knowledge of how the industry is evolving. You will also be responsible for developing and delivering technical content and collateral, such as demo videos, training seminars, whitepapers, industry event presentations, and more.

Responsibilities include:

  • Evangelize Cisco AI/ML portfolio value to customers and partners.
  • Drive innovation in our Cisco AI/ML compute platforms as a technical advisor and customer advocate during the product development lifecycle.
  • Be a technical influencer within Cisco and externally in the industry.
  • Continuously learn and adapt as you keep pulse on customer challenges and evolving AI/ML use-cases and technologies.
  • Deliver on technical whitepapers, technical how-to guides and presentations to customers and at Cisco events.
  • Exhibit excellent communication and collaboration skills, working effectively with cross-functional teams.

Minimum Qualifications

  • 8+ years of experience as a technical engineer with configuration of data centers, networking, servers and storage, as well as delivering technical white papers, webinars and product demonstrations.
  • 2+ years of experience configuring AI/ML software.

Preferred Qualifications

  • Knowledge of GPU accelerators as well as related software, tools and topologies.
  • Knowledge of high-speed, lossless Ethernet-based networking architectures, concepts and components.
  • Detailed understanding of key technologies, trends, use-cases and topologies related to AI/ML.
  • Knowledge of Cisco's portfolio and business.
  • Experience working with internal and external stakeholders across the pre and post sales process.
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