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MSR Technology Group | Field Marketing Operations Specialist | raleigh, nc
1 month ago
Description:
• Cisco experience is always preferred.
Field Marketing Operations Specialist
As the Field Marketing Operations Program Manager for Collaboration Marketing team, you will ensure memorable interactions and experiences for our customers partnering with sales-facing Field Marketing Managers to develop and deliver event details and pipeline impact measurements.
Responsibilities
• Help manage risks, issues, and dependencies across multiple teams, and report status to managers
• Follow applicable standards, procedures, guidelines, methodologies and best practices in the support, documentation and/or management of people, events, programs and processes
• Support financial operations for Field Marketing
o Partner with Field Marketing Manager to ensure budgets are maintained for each event/activation, esp. post event
o Scope out, cost out and reserve venue locations for Field Marketing events and activations; submit and manage contracts for venues, swag, F&B, and vendors
o Manage submission for net new vendors in Smart Buy, where needed
• Support event/activation management for Field Marketing
o Request & manage Meeting IDs, Campaign Hub SharePoint Pages, & SFDC Campaigns
o Ensure Campaign Hub is up to date with events details, as they are created or changed
o Partner with Field Marketing Manager to create Webex spaces for upcoming events, tactics
or programs, and ensure every stakeholder is included for action & visibility
o Support the Field Marketing Managers with space posts and other messages for opportunity impact before and after each event
o Manage & track registrations for events in flight; create & maintain related SFDC Reports
o Plan on-site organization & operations including, but not limited to signage, parking/valet, name badges, check-in table and process, etc.
• Support run-the-business operations for Field Marketing
o Maintain all resource docs for Field Marketing processes
o Manage bi-weekly, monthly, and Quarterly Business Review decks and reporting
o Populate Event Details in Event Overview document for leadership updates
o Upload attendee lists to SFDC after each event/activation
o Maintain all team templates for Pre-Event, Know Before You Go, and Event Recaps
Qualifications
• 3+ years of experience with as-a-service businesses and Field Marketing
• Tenacious in follow ups, excellent in influencing delivery without authority
• Ability to organize and prioritize work, maintain multiple programs and projects at once, meet deadlines, work with a team, and work individually with limited guidance
• Desire to learn, connect the dots, understand how the overall business and strategy is impacted by individual tasks and deliverables and ability to pivot and respond to changing priorities
• Fluency with Microsoft Office applications, esp. PowerPoint and SharePoint, and SFDC reports and dashboards
• Understanding of Marketing, Field Marketing, and Marketing Event
