Clinical Specialist

3 months ago

Raleigh, United States Calyxo USA Inc Full time

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology.

Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere.

Reporting to the Regional Sales Manager, the Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment. The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. This role will manage inventory needs in the account and any accompanying administrative requirements. This role is not a pathway to becoming a Territory Sales Manager, and this person does not seek to become a TSM.

Candidates will ideally live in the targeted geographical area, which is currently Raleigh, NC. This position is capable of covering any CVAC case in the territory, region, or at times, the nation, as assigned. The Clinical Specialist will also provide clinical support for physician training and sales training programs.

In this role, you will:

  • Provide clinical case coverage as assigned
  • Trains the surgical team to assist in good patient outcomes and verbally supports cases during training period
  • Acquires and maintains current knowledge of perioperative surgical technology practice and hospital policies and procedures
  • Develops technical acumen to a level that serves as an educational resource
  • Demonstrates appropriate interactions with all hospital service providers
  • Maintains and prepares equipment/kits for surgery, including Quality Control audits of equipment/kits
  • Troubleshoots equipment according to standard procedure
  • Provides intra-operative clinical product support
  • Ensures that 100% of received inventory and returned inventory match shipping documents
  • Reconciles inventory/usage as well as missing inventory
  • Assists in the delivery of procedural training to physicians and medical staff
  • Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
  • Support sales and marketing initiatives
  • Ensure compliance with all company policies, including the quality policy, on-label promotion and interactions with health care professionals
  • Other duties may be assigned
Requirements:
  • Experience in surgical technique and sterile procedures in the operating room
  • Experience utilizing fluoroscopy is a plus
  • Customer relationships and procedural skill development
  • Able to travel up to 80%
  • Residence in the Raleigh, NC area is a plus
  • Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc.).
  • Compliance with relevant county, state, and Federal rules regarding vaccinations.
At Calyxo, you will be part of a knowledgeable, high-achieving, experienced, and fun team. You will work in a diverse work environment with experienced, proven leaders and have the opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself.

We also offer a compensation plan as follows:
  • Competitive salary - $80,000 or $100,000 annual base salary, plus twenty thousand annual variable bonus
  • Employee benefits package that includes a 401(k) plan, healthcare insurance and paid vacation


Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth.

Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics

Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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