Peoplesoft Analyst

5 days ago


richmond, United States BGSF Full time

Job Responsibilities:

  • Act as a key member of the Post Production Support (PPS) team, ensuring smooth application operation and support from a Tier 2/functional perspective.
  • Lead help desk ticket analysis and resolution using strong analytical skills.
  • Troubleshoot software issues and document them for the development team.
  • Assist end users with “how-to” questions regarding system functionality.
  • Work closely with a Tier 3/developer counterpart to design, test, and implement system changes.
  • Conduct system and regression testing after successful unit testing.
  • Draft or provide input for communications and update job aids and training materials.
  • Adapt to changing project needs, demonstrating flexibility.

Required Expertise:

  • In-depth knowledge of the system development life cycle, including design, development, and testing of system objects like reports and interfaces.
  • Expertise with the PeopleSoft Benefits module.
  • Ability to read SQL, SQR, and/or PeopleCode, and write/execute simple SQL.
  • Develop system test scenarios and write/execute test scripts independently.

Collaboration and Communication:

  • Collaborate closely with developers and other team members to ensure successful unit and system testing.
  • Report detailed, accurate, and timely status of tasks, issues, and help desk tickets to the team lead.
  • Serve as the primary point of contact for end users of the system module.
  • Demonstrate excellent verbal and written communication skills.



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