New York Technology Partners | Oracle POS
1 week ago
Job Title: Oracle POS (Micros POS) Lead / Application Support
Location: Philadelphia, PA (Hybrid)
Position Type: Contract
Skill Required: Communication, Support process, Review logs, Generate report
Job Description:
Coordinate with the design and development teams to resolve complex application and system issues
Troubleshoot and rectify application issues
Provide progress updates to senior managers
Perform root cause analysis to identify the reasons for the underlying issue
Plan and execute strategies and configuration changes to ensure optimal quality assurance for all applications
Monitor all alerts related to applications and provide proactive services
Maintain positive working relationships with other team members, including engineers and customer support technicians
Debug any server issues that impact application performance
Coordinate with the quality assurance and development team to administer code migrations across various environments
Prepare and maintain documentation for all issues and the implemented solutions
Recommend ways to optimise business performance by presenting solutions to existing challenges
If you believe you are qualified for this position and are currently in the job market or interested in making a change, please email me the resume along with contact details at roshni@nytpcorp.com
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