Oracle POS

2 days ago

Philadelphia, United States New York Technology Partners Full time

Job Title: Oracle POS (Micros POS) Lead / Application Support

Location: Philadelphia, PA (Hybrid)

Position Type: Contract

Skill Required: Communication, Support process, Review logs, Generate report


Job Description:

Coordinate with the design and development teams to resolve complex application and system issues

Troubleshoot and rectify application issues

Provide progress updates to senior managers

Perform root cause analysis to identify the reasons for the underlying issue

Plan and execute strategies and configuration changes to ensure optimal quality assurance for all applications

Monitor all alerts related to applications and provide proactive services

Maintain positive working relationships with other team members, including engineers and customer support technicians

Debug any server issues that impact application performance

Coordinate with the quality assurance and development team to administer code migrations across various environments

Prepare and maintain documentation for all issues and the implemented solutions

Recommend ways to optimise business performance by presenting solutions to existing challenges


If you believe you are qualified for this position and are currently in the job market or interested in making a change, please email me the resume along with contact details at roshni@nytpcorp.com

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