Billing Customer Service Coordinator

2 weeks ago


Weymouth, United States South Shore Health Full time

Job Description Summary

South Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all Patient Accounts billing activities.

Job Description

Duties include, but are not limited to, payment arrangements, credit card transactions and researching billing inquiries.

  • Receives incoming calls regarding billing inquiries in a high volume Call Center; research required information in order to resolve billing concerns.
  • Communicates with appropriate personnel for research and resolution to inquiries.
  • Generates outgoing calls to patients in response to inquiries.
  • Reviews and researches correspondence related to Patient accounts.
  • Adheres to Hospital Credit Collection Policy, and HIPPA Privacy Regulations for all patient related contact.
  • Other duties as required

Skills & Abilities

  • Excellent written, verbal, and interpersonal communication skills
  • Ability to handle sensitive information confidentially
  • Ability to work independently
  • Ability to prioritize work appropriately in a fast-paced environment, and to manage multiple tasks in a timely manner 
  • MS office suite

Qualifications

  • HS diploma (associates or bachelor’s degree preferred)
  • Prior customer service experience, including extensive phone work with incoming/outgoing calls (healthcare experience preferred)



  • Weymouth, United States South Shore Health Full time

    Job Description SummarySouth Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all...


  • Weymouth, United States South Shore Health Full time

    Job Description SummarySouth Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all...


  • Weymouth, United States South Shore Health Full time

    Job Description SummarySouth Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all...


  • Weymouth, MA, United States South Shore Health Full time

    South Shore Hospital, Southeastern Massachusettss leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all Patient Accounts billing...


  • Weymouth, MA, United States South Shore Health Full time

    Job Description Summary South Shore Hospital, Southeastern Massachusettss leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for...


  • Weymouth, MA, United States South Shore Health Full time

    Job Description SummarySouth Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all...

  • Billing Specialist

    1 month ago


    Weymouth, United States The Vertex Companies, LLC Full time

    Job DescriptionJob DescriptionCompany DescriptionThe Vertex Companies, LLC (VERTEX) is a leading multidisciplinary professional services firm that provides forensic consulting, construction project advisory, compliance, and regulatory consulting to insurance carriers, sureties, law firms, real estate owners, property managers, public agencies, and...


  • Weymouth, United States Partner Staffing Agency Full time

    Job DescriptionJob DescriptionWell-established insurance Agency located on the South Shore of Massachusetts. There is an immediate need for a people-oriented person who can bring their talent and experience with personal lines insurance. The agency represents many of the top Insurance companies.  Answer inbound calls and customer inquiries regarding...


  • Weymouth, Massachusetts, United States Aureus Group Full time

    Join our dedicated team at a prominent healthcare facility in southeastern Massachusetts. This institution features a level III neonatal intensive care unit, a comprehensive breast care center, a specialized women's cancer center, and advanced cardiology services, all focused on delivering exceptional patient care. With the vibrant city of Boston nearby and...


  • Weymouth, Massachusetts, United States South Shore Health Full time

    Position OverviewThe Insurance Services Coordinator plays a crucial role in the verification of insurance for patients and referrals to the specialized care center.This position is accountable for ensuring adherence to third-party payer regulations and serves as a vital link between the specialized care center and insurance representatives, advocating for...


  • Weymouth, Massachusetts, United States Domino's Franchise Full time

    **Job Opportunity at Domino's Franchise**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our pizza delivery team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a seamless delivery experience.**Key...


  • Weymouth, Massachusetts, United States Stop & Shop Full time

    About UsAt Stop & Shop, we strive to create a workplace culture that values diversity, equity, and inclusion. We believe that every associate deserves to feel valued, respected, and empowered to contribute their best work.Our CommitmentWe are committed to providing exceptional customer service, ensuring a positive shopping experience for our customers. Our...


  • Weymouth, Massachusetts, United States Stop & Shop Full time

    About UsAt Stop & Shop, we strive to create a workplace where diversity and inclusion thrive. Our goal is to provide a culture where all associates feel valued, respected, and empowered to contribute their best work.Our CommitmentWe are committed to breaking down barriers and fostering a sense of belonging among our associates. We believe that by working...


  • Weymouth, Massachusetts, United States Active Day Full time

    Overview Active Day is seeking a dedicated Culinary Services Coordinator to enhance our food service operations. Key Responsibilities Prepare and serve meals, including breakfast, lunch, and snacks, while adhering to dietary restrictions. Manage inventory by ordering supplies based on weekly meal counts or as directed by the Center Director. ...


  • Weymouth, Massachusetts, United States Active Day Full time

    Overview Active Day is seeking a dedicated Culinary Services Coordinator to enhance our food service operations. Key Responsibilities Prepare and serve meals, including breakfast, lunch, and snacks, while accommodating special dietary requirements. Manage food orders based on weekly meal counts or as directed by the Center Director. Ensure food...


  • Weymouth, United States South Shore Health Full time

    If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-14620 Facility: LOC0011 - 85 Columbian Street85 Columbian StreetWeymouth, MA 02190 Department Name: SSH Customer Contact Center Status: Part time Budgeted Hours: 0 Shift: Varied Shifts (United States of America) Customer Service...


  • Weymouth, Massachusetts, United States Eastern Bank Full time

    Job Overview As a vital member of our team, Service Associates are proficient in the roles of both a Customer Service Representative (sales on the platform) and Teller (transactions at the teller line). Key Responsibilities:Focus on achieving individual sales and service objectives through the following tasks: Open and manage deposit accounts Prepare and...


  • Weymouth, Massachusetts, United States Planet Fitness Full time

    Position OverviewPlanet Fitness is on the lookout for a dedicated Member Services Representative to enhance our team.Key ResponsibilitiesWelcome members and guests with a friendly demeanor.Manage front desk operations efficiently.Address inquiries and provide accurate information.Ensure the cleanliness and organization of the facility.QualificationsThe ideal...


  • Weymouth, Massachusetts, United States Motion Physical Therapy Group Full time

    About the RoleMOTION Physical Therapy Group is seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of our outpatient clinic.Key ResponsibilitiesAnswer and direct phone calls, retrieve and forward voicemails, and...


  • Weymouth, Massachusetts, United States Motion Physical Therapy Group Full time

    About the RoleMOTION Physical Therapy Group is seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of our outpatient clinic.Key ResponsibilitiesAnswer and direct phone calls, retrieve and forward voicemails, and...