Insight Global | Benefits Specialist | laurel, mt
1 week ago
Pay: $20/ hr
Shift: On-site, M-F
- 9am-5pm
- 10am-6pm
- 12pm-8pm
(you get to pick which shift you prefer)
2-month contract to hire permanently
REQUIRED SKILLS AND EXPERIENCE
- High school diploma or equivalent; additional education or certifications in customer service or healthcare is a plus
- Previous experience in customer service, preferably in a healthcare or insurance setting
- Excellent communication and interpersonal skills, with a strong ability to empathize with senior citizens
- Ability to manage a high volume of calls effectively
NICE TO HAVE SKILLS AND EXPERIENCE
- Medicare / Medicaid experience
- Healthcare experience - Prior Authorization, Benefits Verification or similar
- EMR experience
JOB DESCRIPTION
Insight Global is seeking dedicated and compassionate Benefits Specialists for a two-month contract assignment that sits onsite in Mt. Laurel, NJ five days per week. In this role, you will provide exceptional, white-glove service to senior citizens, assisting them with purchasing and signing up for Medicare insurance. Your primary focus will be on achieving first call resolution, ensuring a seamless and positive experience for our clients. This position operates in a high call volume environment, requiring efficiency and excellent time management skills. This is a two month contract opportunity that will have the opportunity to convert permanent for top-performers.
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