Supervisor Customer Services
2 weeks ago
1. Provides relief supervision for retail and delivery functions at Postal facilities. Maintains a flexible work schedule and perform duties at various locations or tours, sometimes with minimal advance notice.
2. Supervises city and/or rural delivery operations. Monitors bargaining unit employees in the sorting and delivery of mail to ensure adherence to applicable service standards. Conducts mail counts, route inspections and route evaluations.
3. Supervises retail window services. Monitors clerks and customer interactions to ensure a positive customer experience. Interacts with customers to provide services and respond to inquiries. Monitors retail stock, equipment and supplies to maintain established thresholds, working with lead clerks and ensuring adherence to applicable Postal policies and procedures.
4. Coordinates work operations across multiple functional areas, including retail, delivery, logistics and mail processing. Maintains constant communications and builds relationships with diverse groups to coordinate work and foster a positive work environment.
5. Supervises bargaining unit employees and assigns work to maximize operational efficiency. Provides training and monitors performance. Ensures overtime usage adheres to applicable local and national contractual agreements and Postal policy. Conducts daily team meetings and stand-up talks with employees. Investigates grievances and responds to inquiries from union representatives.
6. Manages employee attendance and reinforces attendance control policies, to ensure accurate timekeeping and adherence to Postal policies and procedures.
7. Uses delivery reports to identify and resolve deficiencies, such as mail condition reports, scanning integrity, and delivery compliance. Provides regular status reports to leadership.
8. Monitors employees and the workplace to ensure safe and efficient work practices. Identifies safety and health hazards and takes action to resolve issues in a timely manner. Enforces zero tolerance policy for workplace violence and ensures threat assessment procedures are in place.
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Supervisor Customer Services
2 weeks ago
Laguna Niguel, United States United States Postal Service Full time1. Provides relief supervision for retail and delivery functions at Postal facilities. Maintains a flexible work schedule and perform duties at various locations or tours, sometimes with minimal advance notice.2. Supervises city and/or rural delivery operations. Monitors bargaining unit employees in the sorting and delivery of mail to ensure adherence to...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Walmart Full timeJob Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring customer satisfaction. Your duties will include reviewing customer orders, locating and selecting merchandise on the salesfloor, and ensuring customer orders are filled accurately. You will also be responsible for smiling, greeting, and...
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Customer Service Liaison
4 weeks ago
Laguna Niguel, California, United States Cypress Premium Funding Full timeJob SummaryWe are seeking a highly skilled Customer Service Liaison to provide exceptional support to our clients. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesRespond to customer inquiries and resolve technical issues in a timely and...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Walgreens Full timeAt Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing courteous, fair, friendly, and efficient checkout service. Your goal will be to recommend items for sale to customers and suggest trade-up and/or companion...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Domino's Franchise Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, and operating the cash register with a smile.Key Responsibilities: Greet customers and...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Walgreens Full timeAt Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences, registering sales on assigned cash registers, and providing courteous, fair, friendly, and efficient checkout service. You'll also recommend items for sale to customers...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Domino's Pizza LLC Full timeWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Greet customers and take orders with a smileOperate the cash register and collect payments from customersMaintain a clean...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Rubio's Coastal Grill Full timeRubio\u0027s Coastal Grill is seeking a skilled Customer Service Representative to join our team. As a key member of our team, you will be responsible for:Key Responsibilities:Providing exceptional customer service to our guestsWorking collaboratively with our team to ensure seamless serviceStaying up-to-date on menu offerings and promotionsContributing to a...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Walgreens Full timeJob SummaryAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This role involves engaging customers and patients by greeting them and offering assistance with products and services. You will resolve customer issues and answer questions to ensure a positive customer...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreeting and Customer Service: Greet members, prospective members and guests, providing exceptional customer service.Member...
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Customer Service Representative
5 months ago
Laguna Niguel, United States Trilogy Full timeShea Properties – Find Awesome. Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Kroger Full timeJob DescriptionAs a Customer Service Representative at Ralphs, you will be responsible for providing exceptional customer service in a safe and clean environment. This includes treating customers and employees with fairness and respect, promoting an inclusive work environment, and being a responsible member of the community.Key Responsibilities:Create a...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.Key...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States The Kroger Company Full timeJob Summary: As a Clerk at The Kroger Company, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers. Your key responsibilities will include:Key Responsibilities:Communicate effectively with customers and respond to their questions and requests in a timely manner.Operate equipment...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States The Kroger Company Full timeJob Summary: As a Clerk at The Kroger Company, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Effectively communicate with customers and respond to their questions and requests in a timely manner.Operate equipment according to company guidelines.Follow basic...
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Customer Service Representative
4 weeks ago
Laguna Niguel, California, United States Kroger Full timeJob DescriptionAs a Customer Service Representative at Kroger, you will be responsible for providing exceptional customer service in a safe and clean environment. This includes treating customers and employees with fairness and respect, promoting an inclusive work environment, and being a responsible member of the community.Key Responsibilities:Create a...
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Maintenance Supervisor
2 weeks ago
Laguna Niguel, United States Shapell Properties, Inc. Full timeWe are seeking a Maintenance Supervisor for our Orange County Commercial Properties. The successful candidate will be experienced in handling a wide range of day-to-day operations of the property. Should have the ability to be proactive, resourceful, and efficient, with a high level of professionalism and quality workmanship manner. Essential Job Duty and...
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Customer Experience Coordinator
4 weeks ago
Laguna Niguel, California, United States Marshalls Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Coordinator to join our team at Marshalls. As a key member of our front-of-store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key Responsibilities:Lead by...
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Service Team Member
1 month ago
Laguna Niguel, California, United States Spectrum Restaurant Management Group Full timeSpectrum Restaurant Management Group **Job Title:** Service Assistant **Job Summary:** We are seeking a highly motivated and detail-oriented Service Assistant to join our team. As a Service Assistant, you will play a critical role in ensuring the highest level of service and cleanliness in our dining area. **Key Responsibilities:** * Complete opening...
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Environmental Services Assistant
4 weeks ago
Laguna Niguel, California, United States Aerotek Full timeJob OverviewThe Environmental Services Aide plays a vital role in maintaining a clean, safe, and sanitary environment throughout the hospital. This position requires attention to detail and a commitment to adhering to strict cleaning protocols and infection control standards.Key Responsibilities:Perform routine cleaning and disinfecting of patient rooms,...