The TJX Companies, Inc. | Digital Experience Manager

1 day ago

framingham, United States The TJX Companies, Inc. Full time

Digital Experience Manager


What You’ll Do

The Digital Experience Manager will lead the lead the team driving forward innovation of the digital experience, including product findability, driving conversion, and shipping strategies. The team is responsible for uncovering opportunities and solutions that complement the off-price digital model and drive business growth across pre and post purchase customer flows. In this role, there is close collaboration with many cross-functional team including Digital Finance, Digital IT, and Web Store Operations.


Major Areas of Responsibility

  • Responsible for continuous discovery across the digital landscape to uncover opportunities and solutions that complement the off-price digital model and drive business growth across pre and post purchase customer flows
  • Keep a close pulse and understanding of digital innovation, consistently evaluating trending or emerging technologies and assess alignment with TJX model.
  • Drive curiosity and innovation pipeline through team to consistently assess the landscape and bring ideation and solutions to the business
  • Drive digital discovery and consistent assessment of the vendor landscape for potential opportunities to bring to the TJX digital business & identify opportunities to maximize conversion rate and optimize customer experience through pre and post purchase flows
  • Manages relationships with all existing vendors to identify future opportunities and ensure TJX is getting what they need to out of the relationship
  • Continuously understand the competitive landscape and future features and functionality to inform site roadmap and strategy for future needs, constantly focusing on customer experience and conversion at the forefront
  • Identify site features and functions to maximize conversion rate optimize and average order value (includes checkout, shopping functions and overall site structure)
  • Communicates and partners across several areas of the business in areas included but not limited to: IT, Marketing, Merchandising, Fulfillment, Photo Studio
  • Manages Intake and Business Case Creation to support and advocate for business driving initiatives
  • Develop team within the department and organization. Motivate and engage team to achieve efficiency and productivity.
  • Conduct performance appraisals, interviews and discipline/documentation as needed.
  • Consistently collaborates and communicates with stakeholders across several areas of the business.
  • Collaborate across the business to solve problems with minimal disruption to the business or the customer.


Minimum Requirements

  • Bachelor’s or master’s degree in business or related experience
  • 4-7 years’ experience in eCommerce
  • Experience with driving digital innovation strategy
  • Strong organizational, planning and project management skills
  • Collaborative Style
  • Analytically strong
  • Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels
  • Proven track record of successful team leadership and development
  • Strong influencing / negotiation skills
  • Experience training and developing staff
  • Ability to build consensus and relationships among managers, partners, and employees


This position has a starting salary range of $99,600 to $129,600 per year.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

This position is eligible for an annual incentive as well as long-term incentives.

  • The TJX Companies, Inc. | Digital Experience Manager

    23 hours ago

    framingham, United States The TJX Companies, Inc. Full time

    Digital Experience ManagerWhat You’ll DoThe Digital Experience Manager will lead the lead the team driving forward innovation of the digital experience, including product findability, driving conversion, and shipping strategies. The team is responsible for uncovering opportunities and solutions that complement the off-price digital model and drive business...

  • The TJX Companies, Inc. | Web Store Operations Manager | framingham, ma

    2 weeks ago

    framingham, United States The TJX Companies, Inc. Full time

    Web Store Operations ManagerWhat You’ll DoThe Web Store Operations Manager (Optimization) leads a team driving the on-site optimization strategy for a TJX Ecommerce Site to drive and grow sales. This role will drive key business strategies through site/customer analysis, testing, and on-site search/recommendations to achieve conversion targets and drive...

  • The TJX Companies, Inc. | Sr. Attorney

    1 week ago

    framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your CareerThe TJX Companies, Inc. is seeking a Senior Attorney, Compensation & Benefits to join an established, expanding practice area within the TJX Legal Department that provides advice on a broad range of compensation and benefits matters in support of TJX and its global total rewards strategies. This added...

  • The TJX Companies, Inc. | Sr. Attorney

    1 week ago

    framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your CareerThe TJX Companies, Inc. is seeking a Senior Attorney, Compensation & Benefits to join an established, expanding practice area within the TJX Legal Department that provides advice on a broad range of compensation and benefits matters in support of TJX and its global total rewards strategies. This added...

  • The TJX Companies, Inc. | Business Psychologist

    23 hours ago

    framingham, United States The TJX Companies, Inc. Full time

    What you’ll discoverInclusive culture and career growth opportunitiesChallenging, collaborative, flexible global environmentFast-pace, requiring your creative and agile approachWhat you’ll do The Business Psychologist will consult with and provide thought partnership to HR Leadership and other Senior Executives (VP through C-suite) around Assessment...

  • The TJX Companies, Inc. | Business Psychologist

    1 day ago

    framingham, United States The TJX Companies, Inc. Full time

    What you’ll discoverInclusive culture and career growth opportunitiesChallenging, collaborative, flexible global environmentFast-pace, requiring your creative and agile approachWhat you’ll do The Business Psychologist will consult with and provide thought partnership to HR Leadership and other Senior Executives (VP through C-suite) around Assessment...

  • Digital Experience Manager

    2 days ago

    Framingham, United States The TJX Companies, Inc. Full time

    Digital Experience ManagerWhat You’ll DoThe Digital Experience Manager will lead the lead the team driving forward innovation of the digital experience, including product findability, driving conversion, and shipping strategies. The team is responsible for uncovering opportunities and solutions that complement the off-price digital model and drive business...

  • The TJX Companies, Inc. | Assistant Vice President Marketing | framingham, ma

    4 weeks ago

    framingham, United States The TJX Companies, Inc. Full time

    Marshalls is one of the nation’s leading off-price retailers with more than 1,200 stores across the country. Since opening its first store more than 40 years ago, the Marshalls name has become synonymous with off-price shopping. Marshalls hustles to get the good stuff™ so shoppers can find an amazing selection of high-quality, on-trend, brand name and...

  • The TJX Companies, Inc. | Assistant Vice President Marketing | framingham, ma

    4 weeks ago

    framingham, United States The TJX Companies, Inc. Full time

    Marshalls is one of the nation’s leading off-price retailers with more than 1,200 stores across the country. Since opening its first store more than 40 years ago, the Marshalls name has become synonymous with off-price shopping. Marshalls hustles to get the good stuff™ so shoppers can find an amazing selection of high-quality, on-trend, brand name and...

  • The TJX Companies, Inc. | Product Design Manager | framingham, ma

    4 weeks ago

    framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your CareerThe Design Manager will report to the Divisional Manager of Design, Hard Home and support TJX Product Development by managing a team of Senior Designers. The manager must have demonstrated strong aesthetic, color sense and design skill. Qualified candidates will also have proven ability to balance...

  • The TJX Companies, Inc. | Senior Talent Management Analytics Specialist | framingham, ma

    2 weeks ago

    framingham, United States The TJX Companies, Inc. Full time

    Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that...

  • The TJX Companies, Inc. | Senior Talent Management Analytics Specialist | framingham, ma

    2 weeks ago

    framingham, United States The TJX Companies, Inc. Full time

    Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that...

  • The TJX Companies, Inc. | Senior Human Resources Business Partner | framingham, ma

    2 weeks ago

    framingham, United States The TJX Companies, Inc. Full time

    Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and HomeSense. Every one of our brands has one thing in common: environments that...

  • Strategic Marketing Director: Transforming Brand Experience

    2 weeks ago

    Framingham, Massachusetts, United States The TJX Companies , Inc. Full time

    About The TJX Companies, Inc.The TJX Companies, Inc. is a leading off-price apparel and home fashions retailer with over 1,200 stores across the United States. For more than 40 years, Marshalls has been synonymous with off-price shopping, offering an unparalleled selection of high-quality, on-trend merchandise at incredible prices.Job SummaryWe are seeking a...

  • Retail Department Leader

    3 weeks ago

    Framingham, Massachusetts, United States TJX Companies, Inc. Full time

    About the RoleWe are seeking a highly motivated and results-driven Retail Department Leader to join our team at TJX Companies, Inc. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and leading high-performing teams.

  • Web Store Operations Manager

    2 weeks ago

    Framingham, United States The TJX Companies, Inc. Full time

    Web Store Operations ManagerWhat You’ll DoThe Web Store Operations Manager (Optimization) leads a team driving the on-site optimization strategy for a TJX Ecommerce Site to drive and grow sales. This role will drive key business strategies through site/customer analysis, testing, and on-site search/recommendations to achieve conversion targets and drive...

  • Assistant Vice President Marketing

    3 weeks ago

    Framingham, United States The TJX Companies , Inc. Full time

    Marshalls is one of the nation’s leading off-price retailers with more than 1,200 stores across the country. Since opening its first store more than 40 years ago, the Marshalls name has become synonymous with off-price shopping. Marshalls hustles to get the good stuff so shoppers can find an amazing selection of high-quality, on-trend, brand name and...

  • Assistant Vice President Marketing

    3 weeks ago

    Framingham, United States The TJX Companies , Inc. Full time

    Marshalls is one of the nations leading off-price retailers with more than 1,200 stores across the country. Since opening its first store more than 40 years ago, the Marshalls name has become synonymous with off-price shopping. Marshalls hustles to get the good stuff so shoppers can find an amazing selection of high-quality, on-trend, brand name and designer...

  • Sr. Attorney, Securities and Corporate Governance

    1 month ago

    Framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your CareerThe TJX Companies, Inc. is seeking a Senior Attorney, Securities and Corporate Governance, to join an established practice area within the TJX Legal Department that provides advice on a broad range of securities and corporate governance matters in support of TJX and its global business. This added...

  • Sr. Attorney, Securities and Corporate Governance

    1 month ago

    framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your CareerThe TJX Companies, Inc. is seeking a Senior Attorney, Securities and Corporate Governance, to join an established practice area within the TJX Legal Department that provides advice on a broad range of securities and corporate governance matters in support of TJX and its global business. This added...