Customer Compliance Associate OH
1 week ago
Under the direction of the Customer Compliance Supervisor, the Customer Compliance Associate supports regulatory compliance by monitoring customer licensing issues, collecting data, and ensuring efficient and accurate communication with stakeholders.
The Customer Compliance Associates positions are integral to supporting management functions and monitoring customers' licensing issues. The ideal candidates are detail-oriented, organized, and able to work independently and collaboratively.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Regularly monitor the team's email inbox to identify and prioritize communications related to customer licensing issues.
Escalate or respond to inquiries based on urgency and impact.
Review and extract pertinent information from customer emails regarding licensing concerns.
Generate and update internal compliance-related documents.
Ensure all communications are professional, clear, and aligned with company policies.
Provide weekly status updates detailing completed tasks, outstanding issues, and overall progress.
Maintain organized and reliable records to ensure compliance standards are upheld.
Meet established deadlines and maintain adherence to the team's performance standards.
Efficiently respond to inquiries or escalate unresolved issues to appropriate stakeholders.
Ensure established metrics in areas of responsibilities/tasks are consistently met.
Handle various types of inquiries (phone, email, etc.)
Handle a high volume of licenses and/or registrations, inquiries, and internal and external communications related to licensure and/or accreditation in a timely and customer-centric manner with consideration for the company's efficiency and productivity guidelines.
Build sustainable relationships of trust through open and interactive communication with both internal and external sources.
Take the extra mile to engage both internal and external sources.
Perform additional duties as assigned.
QUALIFICATIONS:
EDUCATION AND/OR EXPERIENCE
Associate's Degree (preferred) or equivalent industry experience and proven track record in job-related tasks.
Minimum of 0-1 years of related industry experience with exposure to data entry, analysts, or administrative support roles is a plus. Familiarity with licensing processes or customer support functions is advantageous.
CERTIFICATES, LICENSES, REGISTRATIONS (Preferred not required)
Data analyst certification
COMPETENCIES (SKILLS AND ABILITIES)
Customer/Client minded.
Ethical conduct.
Research skills.
Reading comprehension – understanding written sentences and paragraphs in work-related documents. Ability to comprehend basic principles, theories and laws, policies, and procedures that pertain to wholesale drug distribution.
Critical thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to pay attention to details.
Technical- proficient on keyboard and operating a computer terminal with multiple software systems. Proficiency with Microsoft Word and Microsoft Excel.
Communication - ability to communicate both verbally and in written format professionally.
Dependability - exhibit punctuality and low absenteeism.
Ability to multitask and prioritize tasks in a fast-paced environment, meeting or exceeding SLA and established metrics for the assigned tasks.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
-
Customer Compliance Associate:
7 days ago
Columbus, United States Akraya Full timePrimary Skills: Regulatory Compliance (Intermediate), Data Collection (Beginner), Stakeholder Communication (Intermediate), Document Management (Beginner), Record Keeping (Intermediate) Contract Type: W 2 Duration: 5 Months Location: Columbus, OH - 4 Compliance, Associate, Customer, Staffing, Retail, Communication, IT
-
columbus, United States Nesco Resource Full timeJOB SUMMARYUnder the direction of the Customer Compliance Supervisor, the Customer Compliance Associate supports regulatory compliance by monitoring customer licensing issues, collecting data, and ensuring efficient and accurate communication with stakeholders.The Customer Compliance Associates positions are integral to supporting management functions and...
-
Customer Compliance Associate
1 week ago
Columbus, United States Nesco Resource, LLC Full timeJOB SUMMARY Under the direction of the Customer Compliance Supervisor, the Customer Compliance Associate supports regulatory compliance by monitoring customer licensing issues, collecting data, and ensuring efficient and accurate communication with stakeholders. The Customer Compliance Associates positions are integral to supporting management functions and...
-
Customer Compliance Associate
2 hours ago
Columbus, United States Nesco Resource, LLC Full timeJOB SUMMARYUnder the direction of the Customer Compliance Supervisor, the Customer Compliance Associate supports regulatory compliance by monitoring customer licensing issues, collecting data, and ensuring efficient and accurate communication with stakeholders.The Customer Compliance Associates positions are integral to supporting management functions and...
-
Wage And Compliance Specialist OH
7 days ago
columbus, United States Creative Financial Staffing Full timeWage and Compliance SpecialistColumbus, OH(Hybrid Schedule)Job Overview Our client seeks a specialized Wage and Compliance Specialist with expert-level experience in: Certified Payroll Reporting Comprehensive Wage Management Contract Review and Rate Compliance Key Responsibilities Execute precise certified payroll reporting with meticulous...
-
Dexian | Compliance Analyst | columbus, oh
5 days ago
columbus, United States Dexian Full timeClient: Financial Services Position: AML Compliance Analyst Address: Columbus, OHHours: Mon-Fri 8am-5pm JOB DESCRIPTIONInterpretation of AML Risk standards, guidelines, policies and procedures. Make risk based determination through Quality Analysis whether alerts were properly cleared by Compliance Alerts Analysts. Ensure Alert data has been accurately...
-
columbus, United States Creative Financial Staffing Full timeWage and Compliance SpecialistColumbus, OH(Hybrid Schedule)Job Overview Our client seeks a specialized Wage and Compliance Specialist with expert-level experience in: Certified Payroll Reporting Comprehensive Wage Management Contract Review and Rate Compliance Key Responsibilities Execute precise certified payroll reporting with meticulous...
-
Columbus, United States Creative Financial Staffing Full timeWage and Compliance SpecialistColumbus, OH(Hybrid Schedule)Job OverviewOur client seeks a specialized Wage and Compliance Specialist with expert-level experience in:Certified Payroll ReportingComprehensive Wage ManagementContract Review and Rate ComplianceKey ResponsibilitiesExecute precise certified payroll reporting with meticulous accuracyConduct in-depth...
-
columbus, United States Creative Financial Staffing Full timeWage and Compliance SpecialistColumbus, OH(Hybrid Schedule)Job Overview Our client seeks a specialized Wage and Compliance Specialist with expert-level experience in: Certified Payroll Reporting Comprehensive Wage Management Contract Review and Rate Compliance Key Responsibilities Execute precise certified payroll reporting with meticulous...
-
Retail Sales Associate, Gahanna OH
6 months ago
Columbus, United States Batteries Plus Bulbs Full time4681 Morse Road, Gahanna, OH 43230, USA | Base + Commission | #847 - Gahanna, OH - 4681 Morse Road, Gahanna, OH 43230, USA | Part Time Batteries Plus, the nation's largest growing battery and light bulb franchise, is currently searching for full time customer oriented individuals at our Gahanna, OH location. Our stores offer national brands at exceptional...
-
Seasonal Retail Associate
5 days ago
Columbus, Ohio, United States Five Below Full timeWe're looking for a highly motivated and detail-oriented Sales Associate to join our team in Polaris, OH. As a Sales Associate at Five Below, you'll play a key role in delivering exceptional customer service and driving sales growth.**Job Requirements:**High school diploma or equivalent requiredPrior retail experience preferred, but not necessaryYou must be...
-
Customer Service Associate
4 weeks ago
Columbus, United States Abacus Full timeWe are seeking a full-time temporary associate for our Customer Experience team. We are looking for an individual contributor to support customer service functions in our Customer Experience Center located at 33 N. High Street, Columbus, OH 43215. The hours are Monday-Friday from 10AM until 4PM. We would like the individual to start as soon as possible. This...
-
Retail Sales Associate, Gahanna OH
6 months ago
Columbus, United States Batteries Plus Bulbs Full timeBatteries Plus, the nation's largest growing battery and light bulb franchise, is currently searching for full time customer oriented individuals at our Gahanna, OH location. Our stores offer national brands at exceptional value. Our Retail Sales Associates provide knowledge and offer solutions that differentiate us from the competition and give a face to...
-
Supply Chain Associate
1 week ago
Columbus, Ohio, United States Hire Talent Full timeWe are seeking a highly motivated Supply Chain Associate to join our team at Hire Talent in Columbus, OH. This role offers an excellent opportunity for individuals looking to launch or advance their career in supply chain management.Estimated Salary: $40,000 - $60,000 per yearAbout the Role:The Supply Chain Associate will be responsible for unloading...
-
Customer Service Helpdesk OH
7 days ago
columbus, United States Nesco Resource Full timeWork for a leading provider of customized telecom and mobile management solutions as their Customer Service Helpdesk Representative! This position is onsite Columbus OH . We are looking for reliable individuals who work well in team environments.Apply now and begin the next steps into your new career with a company who promotes from within! This is a...
-
Pizza Delivery Associate
1 week ago
Columbus, Mississippi, United States Domino's Franchise Full timeAbout the RoleWe are seeking a reliable and energetic Pizza Delivery Associate to join our team in Columbus, OH. This is a great opportunity for individuals who enjoy working in a fast-paced environment and delivering excellent customer service.Key Responsibilities:Deliver pizzas and other menu items to customers in a timely and efficient manner.Provide...
-
Vaco | Administrative Assistant | columbus, oh
3 weeks ago
columbus, United States Vaco Full timeVaco is hiring for an Administrative Assistant opportunity in Columbus OH. Key ResponsibilitiesAdministrative Support:Answer and direct incoming phone calls professionally.Schedule service appointments and dispatch technicians efficiently.Maintain accurate customer records and update files in the system.Prepare invoices, process payments, and handle billing...
-
Vaco | Administrative Assistant | columbus, oh
2 weeks ago
columbus, United States Vaco Full timeVaco is hiring for an Administrative Assistant opportunity in Columbus OH. Key ResponsibilitiesAdministrative Support:Answer and direct incoming phone calls professionally.Schedule service appointments and dispatch technicians efficiently.Maintain accurate customer records and update files in the system.Prepare invoices, process payments, and handle billing...
-
Customer Service Representative
4 days ago
Columbus, Ohio, United States Russell Tobin Full timeJob OverviewWe are seeking a highly skilled and dedicated Customer Service Representative to join our team in Columbus, OH. As a key member of our customer-centric team, you will be responsible for providing exceptional support to our clients.
-
columbus, United States Nesco Resource Full timeWork for a leading provider of customized telecom and mobile management solutions as their Customer Service Helpdesk Representative! This position is onsite Columbus OH . We are looking for reliable individuals who work well in team environments.Apply now and begin the next steps into your new career with a company who promotes from within! This is a...
