TSR Consulting Services, Inc. | Bilingual Customer Service Representative | phoenix, az
3 days ago
81059
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading insurance company is hiring a Bilingual Customer Service Representative. Please ONLY local candidates to Phoenix AZ. MUST be FLUENT in Spanish. MUST have 3-5 years’ experience in Insurance.
Job Hours: 7:30am-8:00pm central time, some Saturday hours may be required.
Work Location: Phoenix AZ
Pay: $23-24/hour W2 42-44K
Responsibilities:
• Support the contact center by servicing customers through inbound/outbound calls and emails
• Ideal candidate thrives in a fast-paced environment, demonstrates attention to detail, excels in communication, and possesses strong problem-solving skills
• The primary goal is to deliver exceptional customer experiences
• Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment
• Assume ownership and timeliness in handling callers’ requests in an efficient, accurate and professional manner
• Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments)
• Ability to navigate multiple systems and applications to research, analyze and resolve requests & inquiries
• Proficient in computer skills, multi-application navigation and multi-tasking
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phoenix, United States TSR Consulting Services, Inc. Full time81059TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.Our client, a leading insurance company is hiring a Bilingual Customer Service Representative. Please ONLY local candidates to Phoenix AZ. MUST be FLUENT in Spanish. MUST have 3-5 years’ experience in Insurance.Job Hours: 7:30am-8:00pm central time, some Saturday...
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