Support / Logistics Technician WA
1 day ago
We are currently seeking a talented Junior Support / Logistics Technician to join our client's team onsite at Bothell, WA. This is a Contract opportunity slated to go 1-year with possibility of extension. The logistics portion would be 60% - 70% of the time.
Duties and Responsibilities:
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Responsible for shipping / receiving / inventory control
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Image systems with instruction
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Perform hardware repairs on laptops
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Provide first / second level contact and problem resolution
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Image / reimage laptops
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Provide phone support for software issues using remote control software
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Provide extensive software support for client inhouse developed software
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Provide timely communication on issue status and resolution
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Maintain ticket updates for all reported incidents
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Install, upgrade, support, and troubleshoot Windows 7, Windows 10, Microsoft Office 2010, and other authorized desktop applications
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Install, upgrade, support, and troubleshoot for printers / computer hardware
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Perform general preventative maintenance tasks on computers, laptops, and printers
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Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment
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Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software
Skills and Qualifications:
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Bachelor's degree or equivalent in Computer Science or related field
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Minimum 6+ months of IT experience
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CompTIA A+ is highly desired
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Experience with Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems
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Broad experience of IT with basic understanding of networks and servers
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Must have proven analytical, troubleshooting, and problem-solving skills
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Must have proven ability to multi-task, effectively determine priorities and meet SLA's.
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Must be adaptable and flexible in a fast-changing industry and work environment
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Excellent communication, relationship-building, and internal customer service skills
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This position requires the ability to work in a project-based environment requiring flexibility and teamwork
$28.00 - $30.00 per hour
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
#INDCCStaffing
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