Insight Global | Call Center Representative | allen, tx
1 day ago
Day to Day: Insight Global is looking for an Inbound Call Center Representative. This person will be taking 30-40 inbound calls on average from providers and/or patients and walking through their healthcare insurance. Training is provided and will be 6-8 weeks, potential for remote after 90 days. This person will be measured on KPI's and standards of the contract. This will be a 4-month contract with extensions and possible hire. The hourly pay rate for this role will be $18/hr.
Must Haves:
- 1-2 years Inbound Call Center experience
- Strong Customer Service skills and Professionalism
- Reliability
- Excellent verbal and written communication skills
- Flu Shot or ability to get prior to Dec. 16th and must send documentation
Pluses:
- Any healthcare or provider/physician contact center experience
- Experience working within managed care provider setting (coding, billing, etc.)
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