Director of Community Association Manager

1 month ago

chicago, United States PRG Management Full time

Our top firm is seeking an experienced Community Association Manager with a proven track record of success. The ideal candidate will be a consummate professional, exhibit strong organizational skills, and thrive in a fast-paced environment. The Director of Community Association Management will also display excellent business acumen, have an acute concern for customer satisfaction, and possess a strong sense of fairness and integrity as they manage and oversee a significant new real estate asset.

In return, you’ll be supported by our caring and concise administrative team. You’ll also receive continuing education and a competitive salary.

The Director of Community Association Manager will be responsible for:

  • Overseeing a team of Community Association Managers
  • Managing the resources of the C.A.M Division
  • Managing assignments within the division
  • Overseeing the operations, workflow and processes
  • Overseeing a portfolio of condominium associations in Chicagoland.
  • Preparing yearly budgets for associations.
  • Serving as a partner for Board Members working to improve the lives of Association members.
  • Composing and updating a preventative maintenance plan for each property.
  • Responding to owner inquiries and issues (promptly and courteously).
  • Managing association staff, vendors, and contractors.
  • Meeting with contractors to solicit bids or perform work at a property.
  • Planning and running Association and Board meetings. Boards generally have meetings in the evenings. Managers help plan the agenda, attend the meeting to answer questions and take notes, and run the meeting.

We value the following attributes and skills:

  • Exceptional writing and communication skills: Our customers require thoughtful, concise, timely responses to their concerns. Much of this communication occurs over email.
  • Tech Savvy: You should be comfortable using our property management software, working with files of all different types, and producing documents using Microsoft Office products, especially Excel.
  • Stellar interpersonal skills: You will have to manage a wide range of personalities with a wide range of opinions, both over the phone and in person. You should be a friendly, and outgoing person who can represent the company well in all situations.
  • Highly organized: You will be working with hundreds of owners divided among a portfolio of properties spread all over Chicago.
  • The ability to work independently: This is a growing business, and you must be comfortable working alone or independently at times.
  • Reliable transportation: We will need you to visit properties regularly.

We also value credentials

  • Community Association Manager license is REQUIRED with experience prior to start date
  • At least Bachelors degree REQUIRED

Principals only. Recruiters, do not reach out to job posting.

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