Strategic Staffing Solutions | Procedure Writer and Publisher | charlotte, nc

1 week ago


charlotte, United States Strategic Staffing Solutions Full time

Strategic Staffing Solutions has an immediate need with our largest Financial Services/Banking client Charlotte, NC for a Procedure Writer and Publisher in Charlotte, NC to focus on developing, reviewing, and maintaining accurate and clear procedure documentation OUR CLIENT IS READY TO INTERVIEW IMMEDIATELY


****MAX PAY RATE: $36/hr. W2****


****HYBRID WORK SCHEDULE (3 DAYS ONSITE/5 DAYS REMOTE) - IN CHARLOTTE, NC****


****THIS ROLE IS W2 ONLY (NO CTC/CTH)****


TOP REQUIRED SKILLS:


  • Proven experience in writing, editing, and publishing procedural or technical documentation.
  • Exceptional written and verbal communication skills.
  • Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
  • Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
  • Basic understanding of process mapping or workflow development tools


JOB OVERVIEW:


  • We are seeking a skilled and detail-oriented Procedure Writer and Publisher to develop, review, and maintain accurate and clear procedural documentation.
  • This role requires a strong ability to analyze processes, collaborate with subject matter experts, and ensure published content aligns with organizational standards, compliance requirements, and user needs.


KEY RESPONSIBILITIES:


Content Creation:

  • Research, draft, and edit procedural documents, workflows, and policies to ensure clarity, accuracy, and adherence to company standards.
  • Translate complex processes into user-friendly and actionable documentation.


Collaboration:

  • Partner with internal teams, including operations, compliance, and quality assurance, to gather information and validate processes.
  • Act as a liaison between stakeholders to ensure procedures meet regulatory, operational, and training requirements.


Document Management:

  • Maintain a centralized repository for all procedures and policies, ensuring version control and timely updates.
  • Standardize formatting, style, and language for all procedural documentation to ensure consistency.


Publishing:

  • Prepare final documents for publication in various formats (print, web, or digital).
  • Ensure accessibility and usability of documents for all relevant audiences.


Continuous Improvement:

  • Identify opportunities to improve existing documentation and processes based on user feedback and business needs.
  • Stay updated on industry trends and best practices in technical writing and documentation.


QUALIFICATIONS:


  • Proven experience in writing, editing, and publishing procedural or technical documentation.
  • Exceptional written and verbal communication skills.
  • Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
  • Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
  • Basic understanding of process mapping or workflow development tools.


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