Strategic Staffing Solutions | Business Analyst

1 week ago


charlotte, United States Strategic Staffing Solutions Full time

Business Analyst (nCino/Salesforce)


Location: Charlotte, NC

Pay: $85/hr W2 Only

Duration: 12+ Months


Overview:

In this contingent resource assignment, you will consult as an expert to develop and influence initiatives for highly complex business and technical needs across Business Execution. You will deliver long-term, innovative solutions that require vision, creativity, and advanced analytical thinking, working closely with senior leadership to drive impactful change.


Key Responsibilities:

  • Requirement Gathering and Analysis: Collaborate with stakeholders to gather and document business requirements, focusing on Middle Market Banking and Corporate Investment Banking processes within the nCino and Salesforce platforms.
  • Process Improvement: Analyze current business processes, identify areas for improvement, and recommend nCino/Salesforce-based solutions to enhance efficiency and effectiveness.
  • Platform Optimization: Configure and optimize nCino/Salesforce applications to align with business needs, ensuring a seamless and user-friendly experience.
  • Stakeholder Communication: Act as a liaison between business units, development teams, and third-party vendors to ensure clear communication and alignment of objectives.
  • Data Analysis: Conduct data analysis and reporting to support business decisions and monitor platform performance.
  • Documentation: Create and maintain detailed documentation, including user stories, process flows, and functional specifications, to ensure clarity and continuity.
  • System Testing: Support system testing by creating test cases, executing tests, and resolving defects.
  • User Support: Provide training and ongoing support to end-users, ensuring successful adoption of nCino/Salesforce solutions.


Required Qualifications:


Experience:

  • 7+ years of Business Execution, Implementation, or Strategic Planning experience.
  • Proven experience as a Business Analyst in financial services or fintech.


Technical Expertise:

  • Strong expertise with nCino and Salesforce, including configuration and customization.
  • Familiarity with banking processes such as commercial and retail lending, account opening, and workflow automation.
  • Experience with Agile methodologies and tools such as Jira or Confluence.


Skills:

  • Exceptional analytical and problem-solving skills with attention to detail.
  • Strong communication and interpersonal skills to collaborate effectively across cross-functional teams.


Certifications:

  • Salesforce Administrator or nCino certifications (preferred but not required).



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