Procedure Writer and Publisher
7 days ago
Strategic Staffing Solutions has an immediate need with our largest Financial Services/Banking client Charlotte, NC for a Procedure Writer and Publisher in Charlotte, NC to focus on developing, reviewing, and maintaining accurate and clear procedure documentation OUR CLIENT IS READY TO INTERVIEW IMMEDIATELY
****MAX PAY RATE: $36/hr. W2****
****HYBRID WORK SCHEDULE (3 DAYS ONSITE/5 DAYS REMOTE) - IN CHARLOTTE, NC****
****THIS ROLE IS W2 ONLY (NO CTC/CTH)****
TOP REQUIRED SKILLS:
- Proven experience in writing, editing, and publishing procedural or technical documentation.
- Exceptional written and verbal communication skills.
- Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
- Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
- Basic understanding of process mapping or workflow development tools
JOB OVERVIEW:
- We are seeking a skilled and detail-oriented Procedure Writer and Publisher to develop, review, and maintain accurate and clear procedural documentation.
- This role requires a strong ability to analyze processes, collaborate with subject matter experts, and ensure published content aligns with organizational standards, compliance requirements, and user needs.
KEY RESPONSIBILITIES:
Content Creation:
- Research, draft, and edit procedural documents, workflows, and policies to ensure clarity, accuracy, and adherence to company standards.
- Translate complex processes into user-friendly and actionable documentation.
Collaboration:
- Partner with internal teams, including operations, compliance, and quality assurance, to gather information and validate processes.
- Act as a liaison between stakeholders to ensure procedures meet regulatory, operational, and training requirements.
Document Management:
- Maintain a centralized repository for all procedures and policies, ensuring version control and timely updates.
- Standardize formatting, style, and language for all procedural documentation to ensure consistency.
Publishing:
- Prepare final documents for publication in various formats (print, web, or digital).
- Ensure accessibility and usability of documents for all relevant audiences.
Continuous Improvement:
- Identify opportunities to improve existing documentation and processes based on user feedback and business needs.
- Stay updated on industry trends and best practices in technical writing and documentation.
QUALIFICATIONS:
- Proven experience in writing, editing, and publishing procedural or technical documentation.
- Exceptional written and verbal communication skills.
- Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
- Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
- Basic understanding of process mapping or workflow development tools.
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