Current jobs related to Financial Customer Associate - albuquerque - Fidelity TalentSource LLC

  • Customer Service Associate

    2 weeks ago

    Albuquerque, New Mexico, United States First Financial CU Full time

    Job DescriptionFirst Financial CU is seeking a highly skilled Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional service to our members by answering their inquiries and resolving their issues in a timely and professional manner.We are offering a competitive salary of $18.00/hour for...

  • Financial Customer Associate

    4 days ago

    Albuquerque, United States Fidelity Investments Full time

    Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a...

  • Financial Customer Associate

    5 days ago

    Albuquerque, United States Fidelity Investments Full time

    Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a...

  • Financial Customer Associate

    4 weeks ago

    ALBUQUERQUE, United States Fidelity Investments Full time

    Job Description:Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a...

  • Financial Customer Associate

    3 days ago

    Albuquerque, United States Fidelity Investments Full time

    Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a...

  • Financial Customer Associate

    1 month ago

    ALBUQUERQUE, United States Fidelity Investments Full time

    Job Description:Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a...

  • Financial Customer Associate

    4 days ago

    Albuquerque, United States Fidelity Investments Full time

    Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a...

  • Financial Customer Associate

    1 month ago

    ALBUQUERQUE, United States Fidelity Investments Full time

    Job Description:Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide.  All training and onboarding...

  • Financial Customer Associate

    6 days ago

    ALBUQUERQUE, United States Fidelity Investments Full time

    Job Description:Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide.  All training and onboarding...

  • Customer Support Associate

    4 weeks ago

    Albuquerque, New Mexico, United States Fidelity Investments Full time

    Fidelity Investments is a leading financial services company that helps individuals and businesses achieve their long-term financial goals. We are currently seeking highly motivated and customer-focused professionals to join our team as Financial Customer Associates.About the RoleThis full-time position involves working with customers to understand their...

  • Financial Customer Associate

    1 month ago

    albuquerque, United States Fidelity TalentSource LLC Full time

    Job Description:Do you genuinely enjoy making a difference in the lives of others? If you answered \u201Cyes\u201D and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA...

  • Financial Customer Associate

    1 month ago

    albuquerque, United States Fidelity TalentSource LLC Full time

    Job Description:Do you genuinely enjoy making a difference in the lives of others? If you answered \u201Cyes\u201D and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide.\u00A0 All training and...

  • Financial Customer Associate

    1 month ago

    albuquerque, United States Fidelity TalentSource LLC Full time

    Job Description:Do you genuinely enjoy making a difference in the lives of others? If you answered \u201Cyes\u201D and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide.\u00A0 All training and...

  • Financial Customer Associate

    1 month ago

    Albuquerque, United States Fidelity TalentSource LLC Full time

    Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered \u201Cyes\u201D and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide.\u00A0 All training and...

  • Financial Services Representative

    4 days ago

    Albuquerque, New Mexico, United States PNC Financial Services Group Full time

    Company OverviewPNC Financial Services Group is a leading provider of financial services, committed to delivering exceptional customer experiences. Our team is dedicated to helping individuals and businesses achieve their financial goals.Job DescriptionWe are seeking a Full-Time Teller to join our Retail Branch organization in Albuquerque, NM. As a key...

  • Banking Associate

    1 week ago

    Albuquerque, New Mexico, United States PNC Financial Services Group Full time

    Banking Associate PositionPNC Financial Services Group is seeking a Banking Associate to join our team in Albuquerque, NM. As a key member of our retail banking organization, you will play a critical role in delivering a unique customer experience aimed at improving financial wellbeing and creating loyalty while increasing share of wallet.About the RoleThis...

  • Financial Services Associate

    1 week ago

    Albuquerque, New Mexico, United States Specialized Trust Full time

    We are seeking a highly motivated Financial Services Associate to join our team at Specialized Trust Company. As a key member of our financial services team, you will be responsible for delivering exceptional customer experiences through proactive communication and problem-solving.You will work closely with our customers to understand their needs and provide...

  • Financial Customer Experience Specialist

    4 weeks ago

    Albuquerque, New Mexico, United States Fidelity TalentSource LLC Full time

    Transform Lives through Exceptional Customer ServiceFidelity TalentSource LLC is committed to strengthening the financial well-being of our clients, and we're seeking a skilled Financial Customer Associate to join our team. As a key player in this role, you'll have the opportunity to make a meaningful impact in the lives of others by providing top-notch...

  • Financial Services Representative

    1 week ago

    Albuquerque, New Mexico, United States PNC Financial Services Group Full time

    Job SummaryWe are seeking a highly skilled Financial Services Representative to join our team at PNC Financial Services Group. As a key member of our retail banking organization, you will play a critical role in providing exceptional customer service and support to our clients.About the RoleThis is a full-time opportunity based in Albuquerque, NM at our...

  • Customer Support Associate

    3 weeks ago

    Albuquerque, United States Fidelity Investments Full time

    Job Description:Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a...

Financial Customer Associate

1 month ago

albuquerque, United States Fidelity TalentSource LLC Full time


Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered \u201Cyes\u201D and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources.\u00A0 We commit to investing in you by strengthening your skills, experiences and\u200B connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. \u200B

What to expect\u2026

As a new FCA, you ll learn about the financial services industry, develop your skills, and gain new experiences.

  • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
  • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
  • Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
  • This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

  • Ability to establish rapport and relationships through effective communication
  • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
  • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
  • Proficiency in navigating and troubleshooting basic technology issues or systems.
  • Handle a variety of situations and conversations driving towards a resolution suitable for all
  • Self-motivated teammate with strong social skills who brings energy and passion to the team
  • Minimum 1 year of customer service experience
  • High School diploma or GED required

The Value You Deliver

  • A passion for helping people
  • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
  • Provide outstanding customer service and communication via voice or digital channels

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.

Sound too good to be true? See for yourself and learn more about our benefits offerings:

  • Click to hear from a few of our associates about the outstanding benefits Fidelity offers:\u00A0Benefits at Fidelity Investments (opens in a new tab)
  • Click to learn more about Training Opportunities at Fidelity (opens in a new tab) and how we support our associates

Shifts and Hours:\u00A0 Monday Friday.\u00A0 \u00A0Training hours are 7:30am 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am 10:00pm MST

Fidelity Investments does not offer work visas for this role



Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a

Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

accommodations@fmr.com.