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Customer Service Representative

2 months ago


boston, United States The Hollister Group Full time

Our client is looking for a friendly and eager Customer Service Representative. This is a contract opportunity and requires a candidate with strong attention to detail and the ability to work in a fast paced environment.

Hours: Monday-Friday; 8:30am - 5pm (onsite)

Pay: $19 hour


Responsibilities

  • Communicate with customers via phone, email and chat
  • Respond to customer emails regarding racking requests, invoicing, and payment inquires
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work