Project Administrator, Emerging Technology

1 month ago


greenville, United States Hyster-Yale Full time

Job Title

Project Administrator, Emerging Technology (Temporary)Job Category

Business Support ServicesJob Description

What starts with YOU, moves the world


Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedProject Administrator, Emerging Technology (Temporary)based at ourGreenville, NClocation.





What you will do:


Provide dedicated support to dealers and customers for Hyster and Yale Emerging Technology solutions.




Develop an in-depth understanding of our solution platform and project management processes to offertimelyassistance.




Coordinate activities with dealers and technology partners to ensure smooth deployment of emerging technology projects.




Serve as the main point of contact to ensure seamless transition of project details from sales to the project delivery team.




Troubleshoot and resolve issues from calls, emails, and CM tickets, and work with the supply chain to ensure visibility of truck locations for ongoing projects.







Who you are:


A proactive problem-solver with strong organizational skills and attention to detail.




A clear communicator, able to effectively coordinate between teams and provide customer support.




Tech-savvy and adaptable, with the ability to learnnew technologiesquickly.




A collaborative team player who thrives in dynamic, fast-paced environments.




Customer-focused, with the ability to troubleshoot and resolve issues efficiently.








What you will need:


Bachelor’s degree preferred (entry-level position with a Bachelor’s).




Associate degree with 3+ years of experience in customer service or system support.




In lieu of a degree: 5+ years of experience in customer service or system support roles.







Skills, Experience & Abilities


Strong customer service experience (phone and email support).




Excellent written and verbal communication skills.




Familiarity with telemetry systems or similar technology platforms.







Who we are:


Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.





What we offer:


Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).





#LI-ARD


#LI-ONSITE



Job Type

Agency TempTime Type

Full timeWork Hours








40Travel Required

NoPrimary Location

HY US Greenville, NC (Headquarters)Address

1400 Sullivan DriveZip Code

27834Field-Based

NoRelocation Assistance Available

NoWe are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled



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