Current jobs related to Client Service Representative - Clayton - Heartland Veterinary Partners LLC

  • Customer Service Representative

    2 weeks ago

    Clayton, North Carolina, United States A NEW LIFE SERVICES Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at A NEW LIFE SERVICES. As a Front Desk Representative, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a positive experience from the moment they arrive.Responsibilities:Provide exceptional...

  • Customer Service Representative

    2 weeks ago

    Clayton, North Carolina, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionWe are seeking a highly energetic and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Main Responsibilities:Provide exceptional customer service to our clients via phone and in-person interactions.Resolve customer complaints and concerns in a professional...

  • Customer Service Representative

    2 weeks ago

    Clayton, Missouri, United States Vaco Full time

    Customer Service Representative**Job Summary**As a Customer Service Representative at Vaco, you will be responsible for providing exceptional customer service to our clients. You will be the first point of contact for customers, responding to their inquiries and resolving their issues in a timely and professional manner.**Responsibilities**• Respond to...

  • Customer Service Representative

    3 weeks ago

    Clayton, North Carolina, United States Public Storage Full time

    {"h1": "Job Title: Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing storage units, and maintaining a clean...

  • Financial Services Representative

    2 weeks ago

    Clayton, Missouri, United States Northwestern Mutual Full time

    Job SummaryAn Associate Financial Representative (AFR) plays a vital role in supporting the financial advisor's business growth by providing exceptional client service and operational support. This dynamic role involves working closely with the team to ensure seamless day-to-day operations, planning, and marketing initiatives.Key ResponsibilitiesClient File...

  • Banking Services Representative

    5 days ago

    Clayton, Ohio, United States Enterprise Bank & Trust Full time

    Job Title: Banking Services RepresentativeJob Summary:As a Banking Services Representative at Enterprise Bank & Trust, you will provide prompt, efficient, and friendly services to clients. You will perform a variety of duties in processing business and banking transactions, including heavy cash handling responsibilities.Key Responsibilities:Handles multiple...

  • Client Service Associate

    4 weeks ago

    Clayton, United States Stifel Financial Full time

    Summary The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and...

  • Customer Service Representative

    4 weeks ago

    Clayton, North Carolina, United States First Citizens Bancshares, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our branch team at First Citizens Bancshares, Inc. As a key member of our team, you will be responsible for providing exceptional customer service and facilitating customer transactions in a fast-paced banking environment.Key Responsibilities:Process...

  • Customer Service Representative

    2 weeks ago

    Clayton, North Carolina, United States Public Storage Full time

    {"title": "Customer Service Representative", "description": "Job SummaryPublic Storage is seeking a Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our customers, ensuring a positive experience at our storage facilities.Key ResponsibilitiesAssess...

  • Sales and Service Representative

    2 weeks ago

    Clayton, California, United States Safeway Full time

    Safeway Job DescriptionAs a Sales and Service Representative at Safeway, you will be the face of the Company, interacting with valued customers in various roles such as bagging groceries, arranging flowers, and sweeping the floor. Your responsibilities will include helping customers and fellow associates, being thoughtful and passionate about your work, and...

  • Customer Service Representative

    2 weeks ago

    Clayton, North Carolina, United States Harris Teeter Full time

    Harris Teeter is seeking a Customer Service Representative to provide exceptional care to our customers. Key responsibilities include:Key Responsibilities:Deliver outstanding customer service by meeting customer needs and exceeding expectationsFollow proper bagging procedures and provide carryout and parcel pickup serviceLoad merchandise into customer...

  • Customer Service Representative

    4 weeks ago

    Clayton, North Carolina, United States Public Storage Full time

    Job DescriptionPublic Storage is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the overall success of our storage...

  • Front Desk Representative

    6 days ago

    Clayton, North Carolina, United States A NEW LIFE SERVICES Full time

    About the Role:We are seeking a highly skilled and service-oriented Front Desk Representative to join our team at A NEW LIFE SERVICES. As a Front Desk Representative, you will be the first point of contact for our clients, providing an exceptional customer experience through greeting, booking appointments, answering phone calls, and collecting payment...

  • Guest Service Representative

    1 month ago

    Clayton, United States Clipper Petroleum Full time

    Job DetailsLevel Entry Job Location Store #25 - Clayton, GA Position Type Full-Time/Part-Time Education Level High School Travel Percentage None Job Shift Any Job Category Retail Description The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We...

  • Guest Service Representative

    1 month ago

    Clayton, United States Clipper Petroleum Full time

    Job DetailsLevel Entry Job Location Store #25 - Clayton, GA Position Type Full-Time/Part-Time Education Level High School Travel Percentage None Job Shift Any Job Category Retail Description The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We...

  • Customer Service Representative

    2 weeks ago

    Clayton, North Carolina, United States State Farm Insurance Full time

    Job DescriptionState Farm Insurance is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service and support to policyholders and customers.Process policy applications, renewals, and cancellations in a timely and accurate manner.Handle billing and...

  • Customer Service Representative

    1 week ago

    Clayton, Ohio, United States Waterway Carwash Full time

    Job SummaryWaterway Carwash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities* Provide excellent...

  • Customer Service Ambassador

    2 weeks ago

    Clayton, North Carolina, United States A NEW LIFE SERVICES Full time

    Job SummaryWe are seeking a highly skilled and service-oriented Front Desk Representative to join our team at A NEW LIFE SERVICES. As a Front Desk Representative, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a positive experience.ResponsibilitiesProvide exceptional customer service and greet...

  • Insurance Account Representative

    1 month ago

    Clayton, North Carolina, United States Becky Mitchiner - State Farm Agent Full time

    Job OpportunityWe are seeking a motivated and customer-focused individual to join our team as an Insurance Account Representative. As a key member of our agency, you will play a vital role in providing exceptional service to our clients and growing our business through meaningful relationships.ResponsibilitiesProvide expert guidance on insurance products and...

  • Customer Service Representative

    1 month ago

    Clayton, North Carolina, United States Public Storage Full time

    Unlock Your Career PotentialAt Public Storage, we're the self-storage industry leader, and we're looking for talented individuals to join our team. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleWe're seeking a motivated and customer-focused individual to...

Client Service Representative

3 months ago

Clayton, United States Heartland Veterinary Partners LLC Full time

About Clayton Animal Hospital

Clayton Animal Hospital is a full-service, compassionate veterinary facility in Clayton, Ohio designed to accommodate your pets from their first vaccine visit through their senior days. Our facilities bring together compassion, cutting-edge technology, and preventative medicine for your cat, dog, and exotic pet.

Hours of operation:
Mon-Fri: 8am-6pm
Sat: 8am-12pm

Pay range: ​​​​​​​$13 to $15​​​​​​​, depending on experience

Benefits Offered for our full-time team membersPaid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program


Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

CompetenciesPatience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.


Essential ResponsibilitiesLeads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.


Requirements / QualificationsFull or part-time
Ability to work on weekends
High school diploma or equivalent
Previous veterinary experience preferred
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE