Customer Service Representative

4 weeks ago


Clayton, Ohio, United States Waterway Carwash Full time
Job Summary

Waterway Carwash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities

* Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Effectively present and sell car wash services and memberships to customers, achieving sales and revenue goals for the location
* Maintain a safe, clean, and organized environment, ensuring a positive visit for every customer
* Perform various administrative tasks, such as making bank deposits and picking up supplies

Requirements

* 6 months of work experience in customer service, retail, or sales
* Current and valid driver's license
* Professional demeanor, behavior, and appearance in accordance with company policy
* Ability to perform all essential functions safely without endangering oneself or others

What We Offer

* Competitive hourly rate and sales bonus
* Flexible scheduling, including daytime, evening, and weekend shifts
* Tuition Assistance Program, up to $4,000 per year
* Free car washes and gas discounts
* Referral bonus program
* Opportunities for advancement and cross-training

Why Waterway?

At Waterway Carwash, we value our employees and offer a positive work environment, great job flexibility, and a clear path to promotion. We are committed to providing exceptional service to our customers and strive to be a Top Workplace multiple years running.

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