Senior Operations Manager

2 days ago

pompano beach, United States Sciens Building Solutions Full time

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking a Senior Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire alarm and security industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.


WHAT YOU'LL BE DOING (and doing well)

  • Responsible to ensure all associates embrace the safety culture and comply with all safety initiatives.
  • Manage the engineering, project management, and service departments for the assigned Division.
  • Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
  • Responsible for the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
  • Responsible for developing a budget and meeting revenue and gross margin targets.
  • Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
  • Responsible for delivering projects within the original budgeted cost.
  • Responsible for executing monthly project cost and Work in Progress (WIP) analysis.
  • Reports the information in an effective manner to management, and takes corrective action as needed.
  • Responsible for efficient asset management, such as inventory and company service vehicles.
  • Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
  • Responsible for manpower planning and allocation.
  • Responsible in part for customer satisfaction and cash collections.
  • Works closely with the sales team to support the growth and profitability of the branch.
  • Responsible for control and calibration of inspection, measuring, and testing equipment.


WHAT WE LIKE ABOUT YOU

  • 10 years’ experience in an operations manager role within the fire alarm and security industry.
  • Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
  • Strong, positive team builder with leadership ability.
  • Knowledge of current fire alarm and security systems.
  • Strong understanding of Profit and Loss statements and key financial drivers.
  • Ability to attract, develop, grow, and retain a team.
  • Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.


WHAT WE'RE BRINGING TO THE TABLE

  • Competitive salary based on qualifications.
  • Paid time off plan and holidays.
  • 401(k) matching.
  • Short term and long-term disability.
  • Medical, dental, and vision plans with options.
  • Life insurance.
  • Company cell phone, laptop, and vehicle.
  • Professional career development opportunities.

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