Pride Health | Administrative Assistant

1 week ago

boston, United States Pride Health Full time

Administrative Assistant


Pride Health is hiring an Administrative Assistant for one of its clients in Massachusetts.

This is a 3-month contract with a possible extension with competitive pay and benefits.


Location – Boston, Massachusetts (02215) and Needham, Massachusetts (02492)

Pay range - $20 - $23.50 per hour.

Length of assignment - 3 months (Possibility of Extension)

Shift and Schedule - Monday to Friday, 8:00 AM – 4:30 PM


Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to support our clinical and administrative teams in delivering high-quality patient care. This contract role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment. As an Administrative Assistant, you will act as the first point of contact for patients, staff, and visitors, helping to coordinate patient services and maintain administrative records.


Job Duties

  • Answers and screens telephone calls.
  • Takes accurate messages or directs calls to the appropriate person.
  • Greets and directs patients, families, visitors and staff.
  • Respond to requests promptly and provide clear, accurate information within the scope of knowledge and authority.
  • Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments.
  • Schedules patient appointments utilizing scheduling tools and resources.
  • Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed.
  • Obtains patient information and materials as needed from referral sources.
  • Prepares patient records for clinical activities and maintains patient records for physicians.
  • Acts as liaison with other departments and external customers in a calm and supportive manner.
  • Handles confidential information appropriately and explains policies and procedures when necessary.
  • Maintains physician's administrative and clinical calendars. Types of correspondence, manuscripts, and documents that may require complex formatting.
  • Composes routine correspondence.
  • Transcribes letters and patient notes as needed for physicians and/or facilitates notes and letters in the CCC system.
  • Composes routine correspondence.
  • Prepares and distributes materials for meetings and committees.
  • Actively assists and supports licensed practitioners by queuing prescriptions for renewal and performing the initial review of medication listings for accuracy in the electronic medical record (Web OMR).


Requirements

  • High School diploma or GED required.
  • Associate's degree preferred.
  • Experience:3-5 years of related work experience in a healthcare or administrative role.
  • Skills: Strong organizational and multitasking abilities to handle a fast-paced environment.
  • Exceptional communication and customer service skills.
  • Ability to work independently and within a team environment.
  • Certifications: COVID-19 booster and flu vaccine required (medical exemptions will be considered).


Benefits

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.


Equal Opportunity Employer

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

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