Chief Operating Officer

1 week ago

new york city, United States Bochner PLLC Full time

At Bochner PLLC, you will have the opportunity for ample client interaction. Our current client portfolio is well distributed and includes a wide-ranging variety of small and large clients. This is interesting work with a talented collection of peers with flexible work hours, an origination incentive program, and more. Your duties will be related to your technical training and/or prior legal experience. Although, present needs concern the drafting and prosecution of patents, there is also a great likelihood of work in other related areas. For example, in addition to patent prosecution, you may contribute to portfolio counseling; infringement, invalidity, and freedom to operate opinions; due diligence.


Visit our website for more information about us (www.bochner.law). Bochner PLLC is proud to employ self-starters and hard-working individuals. All employment is decided on the basis of merit. Bochner PLLC is an equal opportunity employer.


Purpose

As the most senior non-legal member on the team, the COO will be the key point of leadership to all staff members and work closely with the managing partner and other partners of an early-stage, but rapidly-growing, law firm on among other things: (1) overall strategy, (2) systems development, (3) HR matters, and (4) marketing. The COO will be involved in all phases of administration, personnel, finances, facilities, technology, and security, and will be responsible for planning, organizing, directing, supervising and controlling the day-to-day operations of the Firm.


Essential Functions

A.  SYSTEMS & OPERATIONAL PROCESS REFINEMENT

  • Create, implement and maintain the Firm's policies & procedures.
  • Train staff on policies and procedures, linking compliance with the same to Key Performance Indicators (KPIs) and a job performance review process.
  • Create an internal audit system to trigger red flags when policies and procedures are not followed properly so we catch any errors before the client or anyone else does.
  • Define and implement productivity metrics whereby we can more accurately measure and improve Firm efficiency.
  • Refine and maintain the Firm's technology infrastructure to minimize waste and maximize internal efficiencies within the firm.

B.  FACILITIES MANAGEMENT

  • Liaison with IT, professional service, and other vendors to facilitate the smooth operation of the back-end operations of the Firm.
  • Approve the purchasing of office equipment and supplies.
  • Ensure emergency protocols are in place, with staff trained on the same, when needed.

C.  HUMAN RESOURCES

  • Determine attorney and non-attorney hiring needs. Recruit, interview, and screen applicants for attorney and non-attorney positions.
  • Orient, train and act as the firm's supervisor of all non-legal staff, including paralegals.
  • Evaluate all non-legal staff around defined Key Performance Indicators (KPIs) and make recommendations to Owner regarding their work assignments, salaries, bonuses and discipline.
  • Implements and enforces the Firm's personnel rules and employment policies.
  • Coordinate staff vacation schedules, supervise the payroll function and the Firm's benefit plans.

D.  FINANCIAL MANAGEMENT

  • Collaborate with Controller and Finance Team to improve financial controls and analyze key financial reports to identify inefficiencies in the Firm and spot opportunities for improvement to the Firm's bottom-line.
  • Oversee the Firm's billing functions (e.g. monitoring work in process, creating systems to ensure sure that completed work gets billed timely and collected timely.
  • Perform escalated collection activities as needed and directed by Controller.

E.   MARKETING MANAGEMENT

  • Collaborate with the Owner on the Firm's overall Business Plan and Marketing Plan and help strategize opportunities to improve the sales and marketing departments of the Firm to help grow the Firm's top-line revenue.
  • Coordinate and handle the arrangements for firm events and assist the Owner with marketing activities.
  • Manage the Firm's relationships with current clients, former clients, and outside referral sources.
  • Oversee Direct Reports for continued development and growth within their position.
  • Perform all other tasks and duties as assigned.


Qualifications

A.    Bachelor's degree required.

B. At least 10 years of experience in a COO-level role required.

C.    Experience working in a law firm for 5 + years required.

D.    Experience in helping startup-level enterprises navigate the complexities of rapid growth required.

and

A.     Ability to write and demonstrate exceptional communication skills required.

B.     Ability to sustain close working relationships with attorneys, colleagues, vendors, and clients required.

C.    Ability to demonstrate teamwork by assisting co-workers required.

D.    Ability to communicate professionally and adapt interpersonal skills to a variety of audiences required.

E.     Demonstrated strategic thinking skills and detail orientated, required.

F.     Demonstrate multi-tasking and time-management skills, with the ability to prioritize tasks required.

G.    Exceptional organizational and planning skills required.

H.    Ability to be resourceful, innovative and demonstrate problem-solving skills, required.

I.      Ability to work remote from US residential address.

  • Expected to be available and communicative during normal business work hours with flexibility to include evenings and weekends.
  • Must have professional and distraction-free workspace that is free from safety hazards.


To apply, please answer all prescreen questions and submit your resume via this ad. Only qualified candidates will be contacted for an interview by our Human Resource Team. Please do not contact Bochner PLLC directly.

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