Application Support Analyst

2 weeks ago


phoenix, United States ConsultUSA Full time

Description:

Our client has an immediate need for an Application Support Analyst, who is responsible for troubleshooting highly technical problems, which may require assessing source code to analyze and resolve problems


Requirements:

  • Bachelor’s degree in Computer Science, Computer Engineering, or other related field is a plus
  • 3 -5 years of experience
  • Experience with MQ- Focus
  • Experience with Linux, uDeploy, Jenkins, GIT, Linux, Artifactory (Continuous Integration/Continuous Delivery), and Ansible
  • Complex troubleshooting in a mission-critical production environment
  • IT Customer Service/Problem Management Resolution experience
  • Experience with WebSphere, TomCat, Apache, and IIS is a plus


Responsibilities:

  • Handling configuration and deployment changes
  • Troubleshooting issues on changes being performed
  • Incident management support
  • Organize and lead multi-functional teams during customer service disruptions, configuration management, new feature deployment and new product implementations
  • Perform code upgrades without supervision
  • Be responsible for, and master multiple subject matter areas of responsibilities
  • Identify and document best practices within their subject matter areas of expertise
  • Provide continuous process improvement suggestions
  • Maintain and document Standard Operating Procedures



Why Work for ConsultUSA:

  • ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees
  • ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees
  • We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams
  • ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)® award-winning sister company, PMCentersUSA


How to Apply:

To submit your application, please click the “Apply Now” button located at the top and bottom of the page.

ConsultUSA is committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA.


For a complete listing of all ConsultUSA jobs please visit www.consultusa.com



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