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Manager

2 months ago

West Orange, United States Barnabas Health Medical Group Full time

Job Overview:

The Practice Manager will oversee the day to day management of assigned practice locations, oversee office activities and staff to ensure that optimal patient care is given in accordance with Barnabas Health Medical Group policies and procedures in a courteous, timely and efficient manner. He/she will be responsible for reporting identified safety issues such as hazardous environments and medical errors.

Qualifications:

Required:

  • Willingness to travel to sub-specialty practices required
  • Minimum of two-three years of management experience in a primary care or multi-specialty setting, required
  • Must be well versed in interdisciplinary practice environments, with knowledge and experience in patient registration, billing, management of front-end staffing settings
  • Process management ability to effectively coordinate the efforts of professional and support staff with proven experience in conflict resolution and team development
  • Demonstrated understanding of healthcare fiscal management
  • Excellent written, oral, and interpersonal skills
  • Proficiency with EHR Systems and software applications
  • Proficient with Microsoft Office

Preferred:

  • Bachelor's Degree in Liberal Arts, Business Management or other related discipline, preferred Appropriate experience may be substituted for educational requirements
  • Bilingual in English and Spanish preferred
  • Healthcare management experience is highly preferred

Scheduling Requirements

  • Shift: Day
  • Status: Full-Time (40.00 hrs.)
  • Time: 8:00a.m. 4:30p.m. (Shift may vary)
  • Schedule: Monday-Friday

Essential Functions:

  • Oversees the daily operations of the practice including staff management, practice productivity, financial deposits, physician and patient scheduling and budget development
  • The manager ensures that policies and procedures are implemented promptly and efficiently while working collaboratively with Senior Management and Internal Stakeholders to ensure the practice meets overall performance and satisfaction expectations in order to achieve an excellent patient experience.
  • Assists in all front desk duties, answers telephones and schedules appointments
  • Obtains and enters patient and insurance information; maintains charts
  • Verifies insurance eligibility; post and collect charges and payments and print receipts
  • Follows through on all customer requests and inquiries in a timely fashion
  • Maintains positive relationships with all customers, employees, physicians, patients, visitors, and guests
  • Assures physicians licensure is current: license, CDS, DES, Malpractice Insurance, ACLS, and BLS
  • Maintains practice work queues or supervises designated persons
  • Effectively allocates and schedules resources
  • Able to project and appropriately staff the practices to effectively function to demand
  • Determines priorities and organizes work and time to meet them
  • Utilizes resources, both labor and non-labor to maximize efficiency and quality
  • Follows sound employee retention techniques; effective selection and interviewing recognition, fair and timely discipline, and ongoing performance feedback
  • Interacts constructively, tactfully and diplomatically with others and resolves conflicts effectively
  • Demonstrates cultural competency and ability to maintain a diverse workforce
  • Adheres to budgetary guidelines and proactively manages budget variances and causes
  • Review daily flow sheets, make deposits, and check posting, billing and coding
  • Update staff on coding changes and inputs changes in computer
  • Coordinates patient care with affiliating health members
  • Gathers information for special testing
  • Coordination of physician schedules and entering PTO, CME, Seminars, Meetings on bi-weekly payroll time sheets with back-up documentation as per compliance regulations
  • Assures that the office complies with all requirements of OSHA that apply to practice and that all employees are trained in proper procedures and are following the regulations
  • Keeps physical properties of office in good state of repair, monitors the security policies of office, and reports status to Regional Operations Manager

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short- & Long-Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts through our partners, such as NJ Devils, NJ PAC, Verizon, and more

Choosing RWJBarnabas Health

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer