Motion Recruitment | Bilingual Product Manager, Miami, FL
5 days ago
Contract Duration: 4+ Months
Required Skills & Experience
- BA/BS degree with a strong program/product management and projects background.
- 5 to 7 years of experience in the Banking industry.
- 3 years of product management experience.
- Strong analytical skills.
- Fluent speaking and writing skills in English and Spanish.
- Comfortable presenting to senior management.
- Understanding of digital capabilities.
- High level commercialization skills.
- Ability to identify product gaps and structure solutions.
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Desired Skills & Experience
- Working knowledge of SWIFT, ISO20022, and Bank Statements.
- Fluent speaking and writing skills in Portuguese.
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What You Will Be Doing
- Work with global, and regional Digital Product Managers to execute the Digital Platform Strategy.
- Program management for strategic initiatives including Tech, Service, Risk & Controls, Data, and others.
- Coordinate and maintain an accurate inventory of executed and in progress initiatives and projects related to strategic / Transformation initiatives in North America, Client Experience and Digital Adoption.
- Budget and investment spend process management and process improvement.
- Work in conjunction with various product partners to define and specify client-required output formats for account statements across clients and align delivery timelines with respective sales / account managers to manage client expectations.
- Understand how we can leverage centralized data to augment information sent to Clients via existing Channels in a standardized manner.
- Reduction of analog interactions through services digitization & definition of end-state action plan with Service partners.
- Review clients in attrition and create tailor made solutions to improve their experience and the overall relationship.
- Work closely with all global/regional Project Managers, Service, Operations and Implementation to ensure smooth and appropriate on-boarding & service of clients.
- Design and manage product communications including external and internal feature announcements, reference materials, press releases, and adoption campaigns, in partnership with marketing & regions.
- Define and Measure Key Performance Indicators. Provide quantitative and qualitative updates to stakeholders regularly across the transformation initiatives.
- Subject matter expert and change agent for client experience and digitization projects and point person for Service, Product, Implementations, Sales and Coverage on client experience and digitization projects.
- Look for opportunities for efficiencies and drive new developments and enhancements forward for the team.
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miami, United States Motion Recruitment Full timeContract Duration: 4+ MonthsRequired Skills & ExperienceBA/BS degree with a strong program/product management and projects background.5 to 7 years of experience in the Banking industry.3 years of product management experience.Strong analytical skills.Fluent speaking and writing skills in English and Spanish.Comfortable presenting to senior...
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Miami, United States Motion Recruitment Full timeContract Duration: 4+ MonthsRequired Skills & ExperienceBA/BS degree with a strong program/product management and projects background.5 to 7 years of experience in the Banking industry.3 years of product management experience.Strong analytical skills.Fluent speaking and writing skills in English and Spanish.Comfortable presenting to senior...
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