Account Specialist I

4 days ago

san antonio, United States JPMorgan Chase & Co Full time
Job DescriptionJOB DESCRIPTION

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.

As a Specialist I in Customer Service, you will take approximately 80 – 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.

Job responsibilities:

 

  • Work in a call center environment that requires 100% phone-based customer interaction
  • Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
  • Communicate with customers in a metrics-driven environment
  • Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
  • Take ownership of each customer interaction while treating them with respect and responding with empathy
  • Work both independently and in a team environment
  • Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills:
  • Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
  • Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
  • High school diploma or GED required
Preferred qualifications, capabilities, and skills:
  • Ability to multitask using a computer and simultaneously provide customer support
  • Comfortable in a fast-paced, consistently changing environment
  • Previous experience working in a Hospitality, Restaurant or Retail industry
  • Have a passion for helping people by solving problems, presenting, and explaining solutions

  Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
  This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

 

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans


ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

  • Accounting Supervisor I

    5 days ago

    San Antonio, Texas, United States H-E-B Full time

    Job SummaryWe are seeking a highly skilled Accounting Supervisor I to join our team at H-E-B. As a key member of our Finance and Accounting department, you will be responsible for overseeing accounting functions, supervising accounting specialists, and ensuring the accuracy and efficiency of our financial operations.Key ResponsibilitiesSupervise accounting...

  • Supervisor I Accounting- Supplier Support

    1 month ago

    San Antonio, United States H-E-B Full time

    Responsibilities: The Finance & Accounting Team has fiduciary responsibility for financial aspects of our end-to-end business, including all accounting and regulatory facets of Product, from 'Farm to Fork' ... Facilities, from 'Greenfield to Sunset' ... and Partners, from 'Recruit to Retire.' The team also oversees our Mexico Division's accounting, tax, and...

  • Customer Service Account Specialist I

    1 week ago

    San Antonio, United States JPMorgan Chase & Co Full time

    Job DescriptionJOB DESCRIPTIONAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 – 120 inbound calls a day from checking...

  • Customer Service Account Specialist I

    1 week ago

    San Antonio, United States JPMorgan Chase & Co Full time

    Job DescriptionJOB DESCRIPTIONAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 – 120 inbound calls a day from...

  • Customer Service Account Specialist I

    3 days ago

    San Antonio, United States Jpmorgan Chase & Co Full time

    Job Description JOB DESCRIPTIONAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately inbound calls a day from checking and savings...

  • Client Relationship Specialist I

    2 weeks ago

    San Antonio, Texas, United States BOK Financial Full time

    Position OverviewThe Client Relationship Specialist I plays a pivotal role in delivering exceptional service to our clients. This position is dedicated to ensuring that every interaction is meaningful and contributes to a lasting relationship with our clients.Key ResponsibilitiesAs a Client Relationship Specialist I, you will:Provide outstanding client...

  • Accounting Specialist

    4 weeks ago

    San Antonio, United States Creative Financial Staffing Full time

    Accounting Specialist - APPLY TODAY AND LETS CHAT!Our client is seeking an Accounting Specialist to work from our office and support accounts payable, accounts receivable and other various account reconciliations.Perks of the Accounting Specialist Work-life balance Benefits! Weekends off! Great central location close to excellent local favorite eateries!...

  • Property Specialist Level I

    3 months ago

    San Antonio, United States Global Dimensions Full time

    Job DescriptionJob DescriptionGlobal Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Global Dimensions is currently...

  • Property Specialist Level I

    4 weeks ago

    San Antonio, United States Global Dimensions Full time

    Job DescriptionJob DescriptionGlobal Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Global Dimensions is currently...

  • Warehouse Specialist I

    4 months ago

    San Antonio, United States Texas Department of Aging & Disability Services Full time

    Job Description: Warehouse Specialist I – Entry Level Looking for a stable job with reliable weekday hours? We have an entry level warehouse opening at the San Antonio State Hospital. The Warehouse Specialist I reports to the Warehouse Supervisor, Supply Services. Our team operates at each of our 23 facilities across the state, so come grow your...

  • Accounting Specialist

    4 weeks ago

    San Antonio, United States Trinity Staffing Services Full time $21 - $23

    Job DescriptionJob DescriptionWe are seeking an experienced Accounting Specialist to join our team. The ideal candidate will have a strong background in financial analysis and regulatory reporting. Knowledge of Microsoft Dynamic 365's Business Central Accounting Software is highly desirable.*Duties*- Manage accounts payable and accounts receivable...

  • Accounts Receivable Specialist

    1 week ago

    San Antonio, United States Creative Financial Staffing Full time

    Accounts Receivable SpecialistCFS has teamed up with a prominent and thriving company in San Antonio, Texas to find a talented Accounts Receivable (AR) Specialist. This is a fantastic chance to join a respected organization known for its dedication to growth and employee satisfaction.About the Company and Opportunity:Our client is a well-regarded player,...

  • Accounts Receivables Specialist

    1 week ago

    San Antonio, United States Creative Financial Staffing Full time

    About the Company for the Accounts Receivables Specialist Our client is a well-known, steadily growing, mission-driven company that is a leader in the "creative" industry here in San Antonio. They are seeking a strong, capable candidate to fill the Accounts Receivables Specialist role within their accounting department. Perks for the Accounts Receivables...

  • Accounts Payable Specialist

    3 weeks ago

    San Antonio, United States Creative Financial Staffing Full time

    Job Description for the Accounts Payable SpecialistAre you ready to be a vital part of a fast-growing company revolutionizing the education industry? Join our dynamic team as an Accounts Payable Specialist and experience the sizzle of working in a vibrant, innovative environment.As an Accounts Payable Specialist, you will play a critical role in ensuring the...

  • Customer Service Account Specialist I

    2 weeks ago

    San Antonio, Texas, United States San Antonio Shoe, Inc. Full time

    Company OverviewSan Antonio Shoe, Inc. is a well-established American manufacturer renowned for its high-quality comfort footwear, with over four decades of experience in the industry.Position OverviewWe are seeking a Customer Service Account Representative I to join our team. This role is pivotal in ensuring customer satisfaction and fostering positive...

  • accounts receivable specialist

    4 weeks ago

    San Antonio, United States Creative Financial Staffing Full time

    About the Company and Opportunity:CFS is excited to partner with a dynamic company that is not just growing rapidly, but also making a significant impact in the field of IT. With a strong commitment to personal growth, fulfillment, and recognition, our client offers daily exposure to upper management and a vibrant, fast-paced work environment.Overview of the...

  • Credit Card: Customer Service Account Specialist I

    5 days ago

    San Antonio, United States JPMorgan Chase & Co Full time

    Job DescriptionJOB DESCRIPTIONAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 – 120 inbound calls a day from...

  • Credit Card: Customer Service Account Specialist I

    4 days ago

    san antonio, United States JPMorgan Chase & Co Full time

    Job DescriptionJOB DESCRIPTIONAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 – 120 inbound calls a day from checking...

  • Credit Card: Customer Service Account Specialist I

    3 days ago

    San Antonio, United States JPMorgan Chase & Co Full time

    Job DescriptionJOB DESCRIPTIONAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 – 120 inbound calls a day from checking...

  • Maintenance Specialist I

    4 months ago

    San Antonio, United States Texas Department of Aging & Disability Services Full time

    Job Description: Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the Health and Specialty Care System (HSCS) may be just the place for you! The HSCS is comprised of nine psychiatric hospitals located throughout the state, and one youth residential psychiatric center...