Collections Agents NC
2 weeks ago
CornerStone Staffing is seeking Collections Agents with a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you
Job ID:148591
Job Title: Call Center Representative
Location: Whiteville, NC
Pay: $15.00/hourly
Job Summary:
Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-of.
Job Duties:
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Collect delinquent accounts promptly and professionally, following standardized procedures
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Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept
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Negotiate payment arrangements with clients, assessing their ability and willingness to pay
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Document all collection efforts accurately and professionally in the collection system
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Communicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized procedures
Ideal Candidate:
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3 years of Customer Service experience - REQUIRED
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Call Center experience - highly preferred
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Bilingual - highly preferred
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Good communication, decision-making, and time management skills are essential
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Proficiency in Microsoft applications and ability to work in a team environment
On-boarding Requirements:
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High School Diploma or equivalent (GED)
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Criminal Background & Drug Screening
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2 verifiable employment references
Please read requirements carefully as we are prioritizing those that meet the requirements.
Click the Apply Online button at the top of this page, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office location closest to you.
#CB #ZIP
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