CornerStone Staffing | Auto Collection Agent NC

1 week ago


Whiteville, United States CornerStone Staffing Full time

CornerStone Staffing is hiring 5+ Auto Collection Agents in Whiteville, NC.

If you have great customer service experience and good job stability, we have the right job for you Apply Online Today

Job Title: Auto Collection Agents

Location: Whiteville, NC 

Pay: $15.00/hourly (Increases to $22/hour once you are hired on by the client)

Job Summary: Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-of.

Job Duties: 

  • Collect delinquent accounts promptly and professionally, following standardized procedures

  • Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept

  • Negotiate payment arrangements with clients, assessing their ability and willingness to pay

  • Document all collection efforts accurately and professionally in the collection system

  • Communicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized procedures

Ideal Candidate:

  • 3 years of Customer Service experience - REQUIRED

  • Call Center experience - highly preferred

  • Bilingual - highly preferred

  • Good communication, decision-making, and time management skills are essential

  • Proficiency in Microsoft applications and ability to work in a team environment

On-boarding Requirements:

  • High School Diploma or equivalent (GED)

  • Criminal Background & Drug Screening

  • 2 verifiable employment references

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After completing the online application, for immediate consideration, you will need to email

irving.resume@cornerstonestaffing.com to schedule a phone interview with a recruiter. Please attach your resume and put "Auto Collcetions" in the subject line of your email.

#ZIP

#CB



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