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Director Regional Management of HOA

1 month ago

Denver, United States Get It Executive Full time

Job Overview
We invite you to become a pivotal member of our distinguished team in the HOA management sector, recognized for our commitment to excellence and inclusivity. As the Regional Director, you will oversee a diverse portfolio of communities, collaborating closely with General Managers to ensure effective operational, administrative, financial, and HR functions. This role is characterized by hands-on leadership, where your expertise will guide our properties to align with our organizational values and objectives.

Key Responsibilities

  1. Provide visionary leadership to the properties within your region, partnering with executive management to establish and communicate strategic goals that align with the needs of our communities and clients.
  2. Supervise a diverse team across multiple properties, upholding high standards for processes and personnel while fostering a culture of ongoing improvement and exceptional service.
  3. Tackle internal and external challenges with proactive direction and support, ensuring prompt resolution and maintaining open lines of communication.
  4. Collaborate with General Managers, Board of Directors, and internal departments to implement and integrate innovative programs and initiatives.
  5. Recruit, hire, train, and mentor your team, ensuring optimal staffing levels and delivering annual performance evaluations with constructive feedback.
  6. Serve as a key liaison between the home office, property managers, and the Board of Directors, preserving professional relationships and facilitating effective communication.
  7. Prepare and present comprehensive quarterly reports on each site to the Chief Operations Officer.
  8. Assist in budget management for your assigned communities while ensuring compliance with industry regulations.
  9. Develop and instate best practices and standard operating procedures to uphold consistency and excellence in service delivery.
  10. Work with the VP of Facilities and Risk Management to ensure all sites maintain robust emergency preparedness procedures and that staff are adequately trained.
  11. Identify opportunities for improvement in underperforming properties and implement effective strategies to meet community goals and standards.

Required Skills

  1. Proven leadership and management capabilities.
  2. Exceptional written and verbal communication skills.
  3. Strong organizational skills complemented by a people-centric approach.
  4. Proficiency in prioritizing tasks and managing time effectively under tight deadlines.
  5. Experience in mentoring and developing team members.
  6. Familiarity with accounting principles is an advantage.

Qualifications

  1. High School Diploma required; a Bachelor’s degree in business or a related field is preferred.
  2. Minimum of five to seven years of experience in Property Operations and/or Hospitality, or a comparable blend of education and experience.
  3. CMCA, AMS, and/or PCAM Accreditation from CAI is preferred.

Employment Type: Full-Time

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