Homelessness Coordinated Entry Administrator

1 week ago

Boise, United States Idaho Housing and Finance Association Full time
Job DescriptionJob DescriptionDescription:


Why Work with Us?


At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. We offer competitive compensation packages, comprehensive health benefits, and abundant opportunities for professional development and growth.


It's no wonder we have been recognized as one of the "Best Places to Work" in Idaho for a decade. Join us and be part of a vibrant, entrepreneurial organization that makes a meaningful impact on the lives of Idahoans.


IHFA is the designated administrator of multiple HUD competitive and formula grant programs, primarily focused on addressing homelessness throughout Idaho. With a commitment to making homelessness rare, brief, and non-recurring, IHFA’s Homelessness Programs (HP) Department serves all regions in the State to varying degrees. The HP Department works collaboratively with a broad-based network of public and private providers focused on utilizing practices that are informed by data, honor the different perspectives of all stakeholders, and are trauma-informed. HP works to maximize available resources while monitoring best practices, engaging in data-driven decision making, tracking progress, and shifting priorities as needed. We are proud to promote community-wide commitment to the goal of ending homelessness, while delivering excellent customer service and executing high quality and compliant program administration.


The Coordinated Entry System Administrator is responsible for the overall performance of coordinated entry throughout the House Idaho Collaborative (HIC). This position provides leadership and quality assurance to each access point (AP) to ensure compliance with HUD requirements, the HIC CE policy and procedures and ensure each AP is easily accessed, responsive and effective.


In this Role you will:

  • Coordinate Access Point activities statewide, working with a variety of stakeholders, resource allocators, and programs
  • Recommend and implement process improvements to the CE system
  • Facilitate Access Point Committee meetings
  • Provide orientation and training for new Access Points
  • Serve as the technical expert for the CE system and relevant HUD requirements
  • Plan and facilitate annual trainings for Access Point staff
  • Conduct site visits with providers at least annually
  • Ensure agencies are following Housing First and Fair Housing practices
  • Conduct annual CE satisfaction surveys of participants and partner agencies. Implement improvement plans as needed
  • Produce and present quarterly and Annual CE reports to HIC leadership
  • Conduct presentations statewide to educate partners on the CE system

Requirements:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Experience building partnerships in social services field
  • Strong program management skills and/or traits, including decisiveness, problem solving, communication, integrity, time management, stakeholder relations, and effective use of resources, among other abilities
  • Excellent customer service skills and ability to prioritize work effectively
  • Ability to travel approximately 20% of the time
  • Experience conducting trainings or presentations

EDUCATION and/or EXPERIENCE:

  • Bachelor’s degree in social work or related field
  • 1+ years working in the homelessness assistance field

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