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Customer Service

3 months ago

California, United States Batteries Plus - Mason Archer Corporation Full time
Job DescriptionJob DescriptionCustomer Service / Sales Associate / Device Repair Technician

Batteries Plus Bulbs in Prince Frederick and California, MD is actively seeking to hire an energetic and dependable Customer Service / Sales Associate / Device Repair Technician position. We offer a competitive pay range of $15 +/hr based on experience plus and a 401k retirement plan Our ideal candidate will be technically savvy, eager to learn small electronic device repair, and have excellent customer service and sales skills. Previous retail sales experience a plus If this sounds like the opportunity you've been looking for, apply today


ABOUT BATTERIES PLUS BULBS


Batteries Plus Bulbs is a family-operated business with 25 years of experience. We are the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels.


We are passionate about what we do, and we have fun in the process. As sales continue to grow, so do the bonds in our company. We know that our success can only be attributed to the efforts of our hard-working team members which is why we offer competitive compensation, excellent benefits, and promote from within. There are always opportunities for both personal and professional development. With a business-casual environment, Batteries Plus Bulbs encourages open communication and an enjoyable workplace.


A DAY IN THE LIFE OF A CUSTOMER SERVICE / SALES ASSOCIATE / DEVICE REPAIR TECHNICIAN


You arrive for each shift excited to meet new people and sell products, services, and solutions associated with the Batteries Plus Bulbs operation. As a Sales Associate, you love chatting with people and are able to make personal connections easily and ensure that every customer feels welcome and valued. You educate customers on batteries, lighting, and electronic devices. Your sales savviness assists you in achieving your sales goals by suggesting add-ons and upsells on products.


As a Device Repair Technician, you repair our customers' cell phones, tablets, and other devices. You also test, install, and replace batteries in vehicles, watches, key fobs, cell phones, and more. The training that you have been given gives you the confidence to assist our clients with their technology troubles.

You take charge of challenging opportunities as they arise and provide excellent customer service. You are the key to helping customers find the correct solution to their battery, lighting, and cell phone problems. You feel a great sense of accomplishment in seeing your efforts pay off in your paycheck. You feel good about representing a company with a solid reputation and playing an important part in their success.


QUALIFICATIONS CUSTOMER SERVICE / SALES ASSOCIATE / DEVICE REPAIR TECHNICIAN


  • High school diploma or equivalent
  • Must be at least 18 years old
  • Strong customer service/retail experience
  • Excellent customer service and communication skills
  • Ability to work cooperatively and collaboratively with others
  • Ability to work under time constraints in a fast-paced and rapidly changing environment

3-6 months of previous experience repairing cell phones, tablets, and other devices is a plus We will train the right person Are you a team player with a positive, can-do attitude? Do you have excellent communication and interpersonal skills? Are you self-motivated and able to work independently? Are you interested in learning more about device repair? Do you have a competitive nature that needs to be satisfied? If so, then we want you to join our team


ARE YOU READY TO JOIN OUR TEAM?


We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that this Customer Service / Sales Associate / Device Repair Technician position would be a great fit for you, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you



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