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New Patient Concierge/Coordinator

3 months ago

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Job DescriptionJob Description

Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a New Patient Coordinator to work in our Manhattan office.

This person will be responsible for responding to new patient inquiries and requests in a timely and appropriate manner, helping callers to understand the services at RMA of NY, scheduling new patients to maximize physician scheduling, review patient insurance coverage to answer any questions prior to coming in for NP visit; instruct patients on referral process if required, review general inquiries regarding costs of services and financing options available to patients, collaborate with Patient Services Outreach Supervisor to follow-up with new patient leads from various organizations.

This position is scheduled to work 9 am to 5 pm, Mondays through Fridays, weekend coverage rotations and some holidays.

The ideal candidate must have a Bachelor’s degree in Biology (or related science), Psychology, Sociology, Anthropology, or related field. Bilingual-Spanish speaking is a plus. The candidate should be smart, outgoing, organized, and enjoy working with people.

Responsibilities include interacting with patients, answering phones, making appointments, preparing charts and other related tasks. Medical office experience is a plus; interest in the field of reproductive medicine a must. RMA of New York offers a great working environment as well as a competitive salary and full health/dental benefits.

Job Type: Full-time

Pay: $20 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • New York, NY 10022: Reliably commute or planning to relocate after starting work (Required)

Application Question(s):

  • Please state your salary expectations.

Education:

  • Bachelor's (Required)

Work Location: In person