Clean Team Account Service Rep

4 weeks ago

Griffith, United States Wildman Business Group LLC Full time
Job DescriptionJob Description

Essential Duties:

  • Services and cleans restrooms of set customer base on weekly, bi-weekly, or monthly basis by cleaning and sanitizing all ceramic and tiled restroom surfaces using customized cleaning equipment.
  • Provides excellent customer service.
  • Primary duties involve driving a customized company-owned van to and from numerous customer accounts throughout the day.
  • Lifts and carries the sanitizing equipment into and out of customer accounts.
  • Responsible to grow the route by selling additional products to current customer accounts.
  • Ensures customer satisfaction by responding to inquiries and requests and pro-active problem solving.
  • Maintains cleanliness of company van and equipment.
  • Cleans and maintains the sanitizing equipment.
  • Specific routes and customers are assigned in order to build rapport with customers serviced.
  • Participates in company process-improvement teams.
  • Maintains a clean and professional working area.
  • Follows company procedures.
  • Follows dress code to maintain a professional appearance.
  • Completes other tasks as assigned.

Requirements and qualifications:

  • Requires high school diploma or equivalent.
  • Requires a valid driver’s license with a For-hire endorsement.
  • Must pass a DOT physical prior to employment.
  • Must pass drug/alcohol screening.
  • Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects, customer service issues and miscellaneous items.
  • Attention to detail is a must as errors may involve loss of customers.
  • Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier.
  • Requires ability to communicate verbally with others.
  • Ability to handle multiple projects at once and maintain organization.

Physical Requirements:

  • Requires maximum physical effort.
  • Required to sit for extended periods,
  • Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
  • Must be able to drive a truck/step van.
  • Maximum unassisted lift = 50 lbs.
  • Ability to read, enter and use efficiently a handheld computer.
  • Ability to use telephone to communicate with customers and internal support personnel.
  • Gloves are recommended.

Environmental Requirements:

  • Outside air temperatures during all seasons.
  • Including extreme heat/humidity during summer and cold during winter season.
  • At times, extreme odors or unclean product.

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