Manager on Duty, Events

1 month ago

Philadelphia, United States Philadelphia Museum of Art Full time
Job DescriptionJob DescriptionWe Are Committed to an Inclusive Workplace

At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. 

The Events & Dining team at the Philadelphia Museum of Art is seeking an experienced Manager on Duty to oversee onsite events, managing logistical elements and ensuring seamless execution from setup to load out. As the Manager on Duty, you will be responsible for ensuring the smooth execution of various events hosted by the museum, ranging from corporate gatherings to private receptions and everything in between. This role is strictly hourly onsite event management.

Specifically, you will:
  • Logistics Management: Oversee all logistical aspects of events, including setup, breakdown, vendor coordination, and ensuring compliance with safety regulations.
  • Client Liaison: Serve as the primary point of contact for event organizers, addressing any questions or concerns before, during, and after events.
  • Staff Supervision: Manage onsite event staff, including security personnel, catering staff, and any other contractors hired for specific events.
  • Problem Resolution: Act quickly and decisively to address any issues or emergencies that may arise during events, ensuring minimal disruption to the guest experience.
  • Venue Maintenance: Ensure cleaning staff (C-Tech) maintain the cleanliness and appearance of event spaces throughout the duration of each event, including restrooms, common areas, and exhibition spaces.
  • Perform other duties as assigned.

Your background and experience include:
  • Proven experience in event management, preferably in a cultural or museum setting.
  • Strong organizational and multitasking skills, with the ability to prioritize tasks in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with clients, staff, and vendors.
  • Flexibility to work evenings, weekends, and holidays as required by event schedules.
  • Bachelor's degree in hospitality management, event planning, or a related field preferred.

Position and Compensation Details
  • The hourly rate for this position is $34.62 - $36.26.
  • This position is Part-Time, Non-Exempt, and approx. 10-15 hours per week on an as needed basis based on event schedule.
  • This position reports to the Director of Events and Dining.
  • This position requires evening and weekend availability based on event schedule.
  • Physical requirements:
    • Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus.
    • Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data.
    • Able to move items up to 30 pounds.
    • Able to remain stationary for up to seven hours.
  • Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.


Institutional Requirements
  • Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.
  • Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
  • Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
  • Maintains confidentiality.
  • Adheres to all museum protocols, procedures, rules, and policies.


Application Timeline

Applications will be reviewed on a rolling basis.  We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.

What We Offer

Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:
 
  • Free general admission to the museum for you and your immediate family
  • Discounted guest tickets for admission
  • Discounts on gift memberships
  • Special staff tours and presentations from our curatorial and conservation teams
  • Discounts at the museum restaurant, museum cafés, and museum retail and online stores

We offer a comprehensive benefits package for employees including:
 
  • Medical, dental, and vision benefits
  • Fully paid short-term disability insurance, long-term disability insurance, and life insurance
  • Health savings or flexible spending account program
  • Retirement savings program with museum match
  • Paid vacation, personal days, sick days, and holidays

*Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.

 

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