Provider Development/Member Services Support Specialist

2 weeks ago


Wauwatosa, United States ACCESS HEALTHNET Full time
Job DescriptionJob Description

This dual role is part of both the Provider Development and Member Service teams and reports directly to the Manager of Member Services, with a non-direct reporting relationship to the Provider Development leadership.

The primary role focuses on telephone lead generation for the Provider Development Team and setting meeting appointments for the provider sales representatives.

ESSENTIAL DUTIES

Provider Development

  • Cold call healthcare providers (physicians, facilities, ambulatory surgical centers, imaging facilities, etc) in targeted markets to determine interest; enter all prospects into the CRM
  • Internet research of healthcare providers in targeted markets and specialties; enter all prospects into the CRM
  • Enter and maintain Leads profile data in the CRM
  • Generate reports from the CRM as requested
  • Forward appropriate marketing materials to providers as requested
  • Any other duties/projects as requested/required by Provider Development Team

Member Services

Seek Single Case Agreements from qualified providers for specific requested patient

  • Evaluation of requested services
  • Achieve reasonable understanding of healthcare services and procedures in order to communicate effectively with providers, care navigators and members.
  • Assure completion of SCA paperwork; upload documents into AHN Portal
  • Assist with conversion of SCA providers to full-contract providers
  • As volume dictates, assist Member Services Team
  • Answer phone calls
  • Assist members and care navigators with obtaining services; accurately complete all paperwork and follow process through completion of service.
  • Work within the AHN Portal to upload documents, orders, maintain patient and provider demographics
  • Any other duties/projects as requested/required from Member Services

Requirements

  • Minimum of 1-year experience working for a healthcare provider (physician, hospital, outpatient facility)
  • Licensed or certified medical professional preferred
  • Excellent computer skills with proficiency in Excel
  • High attention to detail
  • Exceptional written and verbal communication skills
  • Ability to work independently and problem solve
  • Ability to effectively and calmly manage patient concerns Ability to prioritize multiple tasks


  • Wauwatosa, United States Access HealthNet Full time

    Job Description Job Description This dual role is part of both the Provider Development and Member Service teams and reports directly to the Manager of Member Services, with a non-direct reporting relationship to the Provider Development leadership. The primary role focuses on telephone lead generation for the Provider Development Team and setting meeting...


  • Wauwatosa, United States GlobalSource IT Full time

    GlobalSource IT is a global provider of SAP recruiting focused on helping our clients achieve their goals by delivering unique, qualified talent for contract and direct-hire positions. One of our top clients is seeking a SAP HCM Analyst. This is a remote position supporting their existing ECC environment, with the primary focus being production support in...

  • SAP HCM Support Analyst

    Found in: Appcast US C2 - 2 weeks ago


    Wauwatosa, United States GlobalSource IT Full time

    GlobalSource IT is a global provider of SAP recruiting focused on helping our clients achieve their goals by delivering unique, qualified talent for contract and direct-hire positions. One of our top clients is seeking a SAP HCM Analyst. This is a remote position supporting their existing ECC environment, with the primary focus being production support in...

  • SAP HCM Support Analyst

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Wauwatosa, United States GlobalSource IT Full time

    GlobalSource IT is a global provider of SAP recruiting focused on helping our clients achieve their goals by delivering unique, qualified talent for contract and direct-hire positions. One of our top clients is seeking a SAP HCM Analyst. This is a remote position supporting their existing ECC environment, with the primary focus being production support in...

  • Service Technician

    5 days ago


    Wauwatosa, United States Numotion Full time

    **Why Numotion?** By joining Numotion, you will be a part of the nation’s leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and...


  • Wauwatosa, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...

  • Service Advisor

    2 days ago


    Wauwatosa, United States Russ Darrow Wauwatosa Kia Full time

    For over five decades, the Russ Darrow Group’s purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! **Why Us**: We believe in...

  • Senior Software Engineer

    Found in: Appcast US C2 - 1 week ago


    Wauwatosa, United States C2 Graphics Productivity Solutions Full time

    C2 client, a thriving global software company that believes that ecommerce software should enable sustainable growth and their two ecommerce applications exemplify that belief. They seek a Senior Software Engineer to focus on the development of software from design to release and ongoing support. The ideal candidate should have an understanding of the...


  • Wauwatosa, United States C2 Graphics Productivity Solutions Full time

    C2 client, a thriving global software company that believes that ecommerce software should enable sustainable growth and their two ecommerce applications exemplify that belief. They seek a Senior Software Engineer to focus on the development of software from design to release and ongoing support. The ideal candidate should have an understanding of the...


  • Wauwatosa, United States Talimer Full time

    Talimer client, a thriving global software company that believes that ecommerce software should enable sustainable growth and their two ecommerce applications exemplify that belief. They seek a Senior Software Engineer to focus on the development of software from design to release and ongoing support. The ideal candidate should have an understanding of the...

  • Senior Software Engineer

    Found in: Appcast US C2 - 7 days ago


    Wauwatosa, United States Talimer Full time

    Talimer client, a thriving global software company that believes that ecommerce software should enable sustainable growth and their two ecommerce applications exemplify that belief. They seek a Senior Software Engineer to focus on the development of software from design to release and ongoing support. The ideal candidate should have an understanding of the...

  • Senior Software Engineer

    Found in: Appcast Linkedin GBL C2 - 1 week ago


    Wauwatosa, United States C2 Graphics Productivity Solutions Full time

    C2 client, a thriving global software company that believes that ecommerce software should enable sustainable growth and their two ecommerce applications exemplify that belief. They seek a Senior Software Engineer to focus on the development of software from design to release and ongoing support. The ideal candidate should have an understanding of the...

  • Senior Software Engineer

    Found in: Appcast Linkedin GBL C2 - 7 days ago


    Wauwatosa, United States Talimer Full time

    Talimer client, a thriving global software company that believes that ecommerce software should enable sustainable growth and their two ecommerce applications exemplify that belief. They seek a Senior Software Engineer to focus on the development of software from design to release and ongoing support. The ideal candidate should have an understanding of the...

  • Silver Sneakers Instructor

    Found in: beBee S US - 1 week ago


    Wauwatosa, United States YMCA of Greater Waukesha County Full time

    The YMCA of Greater Waukesha County is seeking a highly professional individual to lead fun, dynamic, and effective Group Fitness classes.Under the direction of the Fitness Director and in accordance with Association policies, the Group Exercise Instructor is responsible for the delivery of adult fitness classes focusing on excellent customer service.The...

  • Silver Sneakers Instructor

    Found in: beBee jobs US - 2 weeks ago


    Wauwatosa, Wisconsin, United States YMCA of Greater Waukesha County Full time

    The YMCA of Greater Waukesha County is seeking a highly professional individual to lead fun, dynamic, and effective Group Fitness classes.Under the direction of the Fitness Director and in accordance with Association policies, the Group Exercise Instructor is responsible for the delivery of adult fitness classes focusing on excellent customer service.The...


  • Wauwatosa, United States Impact Kids Full time

    Job DescriptionJob DescriptionAbout Us:Impact Dojo is a young, innovative company revolutionizing the way martial arts is taught to children and adults. Founded in 2015 in the Chicagoland area, Impact Dojo has experienced tremendous growth and is looking for the right people to join its team. Who We Are Looking For: Impact Dojo is seeking a highly motivated,...


  • Wauwatosa, United States Advocate Health Full time

    Major Responsibilities:Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance...


  • Wauwatosa, United States Advocate Health Full time

    Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance...

  • Child Watch Attendant

    Found in: Talent US C2 - 2 weeks ago


    Wauwatosa, United States YMCA of Greater Waukesha County Full time

    Job Details Description GENERAL FUNCTIONS: Under the direction of Child Watch leadership, the Child Watch Staff are responsible for providing safe and nurturing child care for all children entering the YMCA Child Watch in harmony with the mission statement and policies of the YMCA of Greater Waukesha County. ESSENTIAL DUTIES AND...


  • Wauwatosa, United States Pro Serv Full time $25 - $40

    Pro Serv Plumbing Heating Cooling is a growing locally owned company that is looking for an experienced HVAC Service Technician to join our team. We are looking for a technician with residential and light commercial experience, for year round full time work with overtime opportunities and a rotating on call schedule. Management and ownership opportunities...