SAP HCM Support Analyst

GlobalSource IT is a global provider of SAP recruiting focused on helping our clients achieve their goals by delivering unique, qualified talent for contract and direct-hire positions. One of our top clients is seeking a SAP HCM Analyst. This is a remote position supporting their existing ECC environment, with the primary focus being production support in the core HCM modules of Benefits, OM and PA. Our client offers excellent benefits and an additional profit sharing % target. Consider learning more this role and client's S/4 journey by applying or contacting Dave at daves@globalsourceit.com. Thanks for reviewing

Responsibilities

•Provide customer facing application support and project delivery to business process owners.

•Perform and manage system configuration in SAP ECC HCM and Benefits and Success Factors.

•Provide guidance to entry level analysts and onshore/offshore third-party contractors.

•Gather and analyze business requirements from business process owners, document functional

requirements, develop and recommend solutions and identify any potential process change impacts.

•Function as a liaison between the business and ABAP developers for incident support

•Assist with service pack updates.

•Maintain and execute ITSM policy and procedures.

•Provide meaningful metrics to guide continuous improvement.

•Ensure proper communication to all levels of the organization.

•Complete a variety of work assignments within structured deadlines.

Qualifications

•5+ years of functional SAP ECC HCM, Benefits, Organizational Management and Personnel

Administration

•Success Factors project and production support experience. Success Factors modules include;

Recruiting, Foundation Objects, Compensation

•Strong knowledge of HCM and Benefits business processes.

Qualifications

•Working knowledge/experience of SAP ECC HCM and Benefits and Success Factors integration

across SAP modules and third-party applications/vendors.

•ESS/MSS knowledge/experience.

•Knowledge of SAP Human Resources, Benefits and HR Master Data.

•Effective communication, analytical and organizational skills.

•Excellent written and oral communication skills with all levels of management.

•Able to work and excel in a multi-tasked team environment.

•Able to evaluate and communicate risk and escalate issues.

•Bachelor of Science in Computer Science, Information Management, Information Technology or

equivalent combination of education and experience.