Guest Service Representative/Front Desk Clerk

2 months ago

Lewiston, United States Northwest x Southern Hospitality Full time
Job DescriptionJob Description

Hampton Inn Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today

Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.

Qualifications:

High school diploma or equivalent GED; prior hotel and hospitality experience preferred

Demonstrate excellent organizational skills, communication skills, and problem-solving skills

How we can elevate your career:

Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.

Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.

If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.

Why work for NSH?

Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.

Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)

New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day

Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.

Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one The amount of PTO you can accrue increases the longer you work with us.

Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.

Bereavement

Jury/Witness Duty

Community Volunteer Events

Social Event Outings

Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).

Medical and Prescription, Vision

Dental

Employee Assistance Program

Hostcare

100% Company Paid Life Insurance

401(k) Retirement Plans With Match

Leave of Absence

Perks - More than just a paycheck

Team Member Travel Discounts

Entertainment Industry Discounts

Snack of the Month

Monthly Team Member Recognition

Service Recognition Awards

Incentive Programs

Referral Bonuses

Direct Deposit

Retirement Planning

To learn more about our company please visit our web site at www.nwxsouthern.com

Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

  • Guest Service Representative/Front Desk Clerk

    2 months ago

    Lewiston, United States Northwest x Southern Hospitality Full time

    Job DescriptionJob DescriptionHoliday Inn Express Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the...

  • Guest Service Representative/Front Desk Clerk

    3 weeks ago

    Lewiston, United States Northwest x Southern Hospitality Full time $14

    Job DescriptionJob DescriptionHoliday Inn Express Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the...

  • Guest Service Representative/Front Desk Clerk

    1 month ago

    Lewiston, United States Northwest x Southern Hospitality Full time

    Hampton Inn Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are...

  • Guest Service Representative/Front Desk Clerk

    1 month ago

    Lewiston, United States Northwest x Southern Hospitality Full time

    Holiday Inn Express Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are...

  • Guest Service Representative/Front Desk Clerk

    1 week ago

    Lewiston, United States Northwest x Southern Hospitality Full time

    Holiday Inn Express Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are...

  • Customer Service Representative

    5 days ago

    Lewiston, Idaho, United States Northwest x Southern Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative/Front Desk Clerk. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and revenue optimization through check-in, check-out, and coordination of hotel services.Key...

  • Customer Service Representative

    4 days ago

    Lewiston, Idaho, United States Northwest x Southern Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative/Front Desk Clerk. As a key member of our hospitality team, you will be responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and coordination of hotel services.Key Responsibilities:Respond...

  • Guest Service Director

    4 days ago

    Lewiston, Idaho, United States Northwest x Southern Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Service Manager to join our team at Northwest x Southern Hospitality. As a key member of our hotel's management team, you will be responsible for directing and supervising the operational activities of the front desk, ensuring that our guests receive the highest standards of courteous...

  • Guest Services Manager

    1 week ago

    Lewiston, Maine, United States Colwen Hotels Full time

    Position Overview:Colwen Hotels is in search of a dedicated and personable Front Desk Supervisor to oversee our Front Desk and Night Audit teams. This role is pivotal in ensuring both guest and associate satisfaction through effective management and support.Key Responsibilities:Oversee daily operations of the Front Office, ensuring compliance with Colwen...

  • Guest Services Manager

    2 weeks ago

    Lewiston, Maine, United States Colwen Hotels Full time

    Position Overview:Colwen Hotels is seeking a dedicated and personable Front Desk Supervisor to oversee our Front Desk and Night Audit teams. This role is pivotal in ensuring exceptional guest experiences and fostering a positive work environment for our associates.Key Responsibilities:Manage daily operations of the Front Office, ensuring adherence to Colwen...

  • Guest Services Manager

    1 week ago

    Lewiston, Maine, United States Colwen Hotels Full time

    Position Overview:Colwen Hotels is in search of a dedicated and personable Front Desk Supervisor to oversee our Front Desk and Night Audit teams. This role is pivotal in ensuring both guest and associate satisfaction through effective management and training.About Colwen Hotels:We are a vibrant and expanding hospitality group, recognized for our exceptional...

  • Guest Services Manager

    1 week ago

    Lewiston, Maine, United States Colwen Hotels Full time

    Position Overview:Hampton Inn Lewiston-Auburn, a Colwen Hotels Property, is on the lookout for a dedicated and personable Front Desk Supervisor. This role is pivotal in overseeing the Front Desk and Night Audit teams, ensuring exceptional guest and associate satisfaction.About Colwen Hotels:Colwen Hotels is a vibrant and expanding hospitality company,...

  • Guest Services Manager

    2 weeks ago

    Lewiston, Maine, United States Colwen Hotels Full time

    Position Overview:Hampton Inn Lewiston-Auburn, a property of Colwen Hotels, is in search of a charismatic, attentive, and meticulous Front Desk Supervisor. This role is pivotal in overseeing the Front Desk and Night Audit teams, ensuring a high level of satisfaction for both guests and staff.About Colwen Hotels:Colwen Hotels is a vibrant and expanding...

  • Guest Services Manager

    2 weeks ago

    Lewiston, Maine, United States Colwen Hotels Full time

    Position Overview:Hampton Inn Lewiston-Auburn, a Colwen Hotels Property, is in search of a dedicated and personable Front Desk Supervisor. This role is essential in overseeing the Front Desk and Night Audit teams, with a strong emphasis on ensuring satisfaction for both guests and team members.About Colwen Hotels:Colwen Hotels is a vibrant and expanding...

  • Customer Service Representative

    2 days ago

    Lewiston, Idaho, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and welcoming experience.Key ResponsibilitiesCustomer Service: Greet...

  • Front Desk Supervisor

    4 weeks ago

    Lewiston, United States Colwen Hotels Full time

    Hampton Inn Lewiston-Auburn, a Colwen Hotels Property, is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the Front Desk and Night Audit teams with a focus on guest and associate satisfaction. Successful candidates will have previous Front Desk Experience, strong...

  • Overnight Front Desk

    3 months ago

    Lewiston, United States Planet Fitness Full time

    Job Summary The Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service...

  • FT Front Desk Associate

    2 weeks ago

    Lewiston, United States Colwen Hotels Full time

    Hampton Inn Lewiston-Auburn, a Colwen Hotels Property, is seeking a friendly, customer service focused Full Time Front Desk associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and...

  • PT Night Auditor/Front Desk

    7 days ago

    Lewiston, United States Colwen Hotels Full time

    Hampton Inn Lewiston-Auburn, a Colwen Hotels Property, is seeking a friendly and detail-oriented Night Auditor to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests, and maintaining the cleanliness and appearance of the front desk area.Colwen Hotels is a...

  • Hospitality Service Associate

    2 weeks ago

    Lewiston, Idaho, United States Northwest x Southern Hospitality Full time

    Northwest x Southern Hospitality is seeking a dedicated Guest Service Representative/Front Desk Clerk. Our properties are located in some of the most picturesque regions, where our commitment to exceptional hospitality is at the forefront of our mission. We pride ourselves on being passionate, authentic, innovative, and engaging, striving to exceed...