IT Help Desk Support

6 days ago


Riverside, United States K2 Staffing Full time
Job DescriptionJob DescriptionSummary

Our client is a leading IT Solutions Company in the Riverside, CA (and nearby Inland Empire cities)area. They are in need of aHelpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.

Duties & Responsibilities
  • Front line defense with customers calling in with technical issues
  • Ability to properly hand calls off to more experienced technicians when needed
  • Following tickets through the process until closure.
  • Password resets
  • IP Phone setup
  • PC setup (i.e. software install, adding domains, etc)
  • IT equipment installation
  • Printer install (Canon/HP)
  • Assisting onsite technical lead with various IT-related projects.
  • New User On-boarding
Qualifications & Requirements
  • 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
  • Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
  • Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
  • Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc.
  • General understanding of software installation
  • General understanding of printer installation
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.
Employment Type: Full time Location: Riverside, CA
  • IT Help Desk Support

    1 month ago


    Riverside, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummary Our client is a leading IT Solutions Company in the Riverside, CA (and nearby Inland Empire cities) area.  They are in need of a Helpdesk Support Level I technician.  A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10...

  • IT Help Desk

    1 week ago


    Riverside, United States AXNY Group Full time

    Job DescriptionJob DescriptionSalary: $25/hourAmerican Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands—including footwear, tech wearables, watches, jewelry,...

  • Help Desk Technician

    3 weeks ago


    Riverside, United States Gothic Landscape, Inc. Full time

    Job DescriptionJob DescriptionThe Level II Help Desk Technician will provide advanced technical support to our internal customers, ensuring a seamless and efficient IT environment. The ideal candidate will exhibit strong problem-solving skills, extensive technical knowledge, and excellent communication abilities. They will be responsible for resolving more...


  • Riverside, United States NavitsPartners Full time

    Job DescriptionJob DescriptionTitle: Service Desk AgentResponsibilities:Handle incoming support requests from users via phone and email, maintaining professionalism.Document user details and problem descriptions.Prioritize and manage support tickets, escalating complex issues as needed.Record and track the support process and resolution outcomes.Utilize...

  • IT Help Desk Support

    1 month ago


    Riverside, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummary   Our client is a leading IT Solutions Company located in Riverside, CA and they are in need of a IT Support Engineer / Level II+ Technician, who is relatively proficient in networking and Windows Servers Administration. A qualified candidate would have both proven experience with technology and...


  • Riverside, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummary Our client is a leading IT Solutions Company located inRiverside, CAand they are in need of aIT Support Engineer /LevelII+ Technician, who is relatively proficient innetworking and Windows Servers Administration. A qualified candidate would have both proven experience with technology and outstanding personal...


  • Riverside, California, United States K2 Staffing Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at K2 Staffing. As a Help Desk Technician, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide front-line technical support to clients via phone, email, or in-personAssist clients with troubleshooting and resolving...


  • Riverside, California, United States K2 Staffing Full time

    Job OverviewSummaryK2 Staffing is seeking a dedicated Helpdesk Support Level I Technician to join our team. The ideal candidate will possess a solid understanding of desktop and server technologies, including Windows 10 workstations and Windows Server 2016 & 2019, along with advanced networking skills and familiarity with vendor-specific hardware and...

  • Front Desk Supervisor

    2 months ago


    Riverside, United States Courtyard Riverside Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...


  • Riverside, California, United States Sun Technologies Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Assistant to join our team at Sun Technologies. The successful candidate will provide exceptional administrative support, ensuring the smooth operation of our front desk and office functions.Key ResponsibilitiesFront Desk Operations: Greet visitors, answer phone calls, and provide...


  • Riverside, California, United States Queeniee Nails Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team at Queeniee Nails in Riverside, CA.Key ResponsibilitiesGreet and Welcome GuestsManage Phone Calls and SchedulingMaintain Salon Cleanliness and OrganizationUpsell Guest Services and Product SalesOffer Refreshments and Create a Hospitable...

  • Front Desk Agent

    3 months ago


    Riverside, United States Courtyard Riverside Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Riverside, California, United States The Grove Community Church Full time

    Position OverviewLocationThe Grove Community ChurchEmployment TypePart TimeCompensation$16.00 per hourRole SummaryThe Front Desk Administrative Assistant is a vital part of our community services, ensuring a welcoming environment for all visitors and managing essential administrative tasks. This role is integral to the operations of The Grove, supporting our...


  • Riverside, California, United States The Grove Community Church Full time

    Position OverviewLocationRiverside, CAEmployment TypePart TimeCompensation$16.00 per hourRole SummaryThe Front Desk Administrative Assistant is a vital member of our community service team, ensuring a welcoming environment for all visitors and clients. This role involves managing essential daily operations and providing administrative support within our...


  • Riverside, California, United States The Grove Community Church Full time

    Position OverviewLocationRiverside, CAEmployment TypePart TimeCompensation$16.00 per hourRole SummaryThe Front Desk Administrative Assistant is a vital member of our community service team, contributing to the smooth operation of our counseling center and outreach programs. This role is essential in providing a friendly and professional environment for all...


  • Riverside, California, United States The Joint Chiropractic Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.Key ResponsibilitiesProvide Excellent Patient CareEnsure a...


  • Riverside, California, United States Riverside Unified School District Full time

    About the Employer The Riverside Unified School District (RUSD), an esteemed educational institution with a history dating back to the 1870s, stands as the 16th largest school district in California. RUSD is dedicated to educating nearly 42,000 students across 50 campuses in Riverside, serving both the city and surrounding unincorporated areas. The district...


  • Riverside, United States Desire Home Care Full time

    Pay Rate: $18-20 per hour Job Summary: The Home Health Front Desk Clerk at Desire Home Care, Inc. is responsible for providing excellent customer service and administrative support to clients, caregivers/nurses, and office staff members. The individual in this role will serve as the primary point of contact for all incoming calls and visitors, ensuring a...


  • Riverside, United States Desire Home Care Full time

    Pay Rate: $18-20 per hour Job Summary: The Home Health Front Desk Clerk at Desire Home Care, Inc. is responsible for providing excellent customer service and administrative support to clients, caregivers/nurses, and office staff members. The individual in this role will serve as the primary point of contact for all incoming calls and visitors, ensuring a...

  • Front Desk Manager

    6 days ago


    Riverside, California, United States Hyatt Place Riverside Downtown Full time

    Job Summary:The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role is responsible for the front desk operation during the overnight shift, typically from 11pm to 7am.Key Responsibilities:Registering guests and making reservationsPreparing daily reports and balancing transactionsConducting security walks and...