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Referral Manager
3 months ago
Position Summary
In accordance with the Center’s policies and procedures, the Referral Manager possesses extensive referral experience and knowledge, and oversees all functions of the Referral Department. This includes management of the department, as well as responsibility for the Hillsborough County Health Plan (HCHCP), Medicare, Medicaid, and all commercial insurance referrals for Tampa Family Health Centers (TFHC). Responsible for the timely generation, monitoring and follow-up of referrals generated by the Primary Care Physicians.
Essential Duties & Functions
- Responsible for keeping a current, comprehensive reference spreadsheet for patient referral resources
- Oversees the management of referrals and associated priority per the providers’ orders and patient needs
- Ensures timely scheduling and follow-up of specialized referral appointments
- Responsible for ensuring the department maintains a