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Payments Specialist

3 months ago

Orlando, United States Biller Genie Full time
Job DescriptionJob Description

Biller Genie is seeking a results-driven and knowledgeable Payments Specialist to join our growing Orlando team 

The ideal candidate is a knowledgeable industry leader who excels both autonomously and collaboratively in a fast-paced, high-growth environment. This individual will serve as the expert on merchant services for the company, offering oversight and contributing to the development of processes for onboarding and merchant setup.  

This role is an on-site position. It is based in the Orlando area near International Drive, just minutes from I-4 and the Turnpike. A relocation bonus may be offered to qualifying candidates. If applying from out of state, please indicate "Planning to Relocate" at the top of your resume for consideration.

About Us: Recently voted by Inc Magazine as one of the Best Places to Work in 2023, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Based in Orlando, we are experiencing rapid growth and serve clients throughout the United States. Our technology is disrupting the payments and accounting industries. Visit www.billergenie.com to learn more. 

Primary Job Responsibilities: 

  • Leverage your expertise as the subject matter expert on all things Merchant Services to teach and support team members. 

  • Establish process and provide oversight for onboarding and merchant setup. 

  • Perform data entry and ensure consistency between various technology applications. 

  • Act as the point of escalation and resolution for payment issues as needed. 

  • Serve as the central point of contact between internal and external teams. 

Qualifications: 

  • 5-10 years of experience in merchant services. 

  • Minimum 3+ years of hands on administrative or data entry experience. 

  • Proven leadership and management skills. 

  • Excellent communication, interpersonal, and negotiation skills. 

  • Ability to perform in a high-energy high-expectation environment. 

  • Strong technical aptitude with the ability to absorb technical information and apply it to business solutions. 

Benefits:  

  • Comprehensive Medical, Dental, and Vision plans 

  • 401k with up to 4% company match 

  • Flexible Unlimited Paid Time Off (PTO) policy 

Our Mission: 

To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. 

Our Core Values: 

Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. 

Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. 

Catch Up - We are high performers and love a fast-paced environment. 

Believe in the Genie - We are passionate about where we are going as a team, and we show we care. 

Class shines - We are articulate professionals who carry ourselves well and speak with purpose. 

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

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