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Freight Dispatcher

4 months ago

Pasadena, United States Danner's Inc Full time
Job DescriptionJob DescriptionDescription:

Danner's Inc. is currently hiring for Dispatchers for our Freight department in our Pasadena TX office. Danner's Inc. is a Maritime Transportation and Security company that has serviced the Port of Houston, Galveston, Port Arthur, and Corpus Christi for almost 80 years.


The Dispatcher / Driver will be responsible for promoting and maintaining customer satisfaction and goodwill by successfully fulfilling job assignments through customer pick up and drop-offs in a timely and professional manner.


Responsibilities, however not limited to:

- Schedule Drivers

- Scheduling, routing, and confirming customer pick-up and deliveries

- Verify driver paperwork is correct

- Work closely with Drivers to coordinate pick-ups and drop-offs to maintain maximum productivity and efficiency

- Ensure all job assignments are properly logged into the system and updated accordingly

- Answer company phone calls

- Track and trace job assignments and drivers' status via cell and GPS

- Monitor driver availability and location

- Ensure all paperwork has been completed and updated for each job

- Assist in expediting any problematic jobs that are late, missing, misrouted, or returned in a timely manner and communicate with customers regarding details

-All dispatcher candidates will start off in a driving position to get familiar with the driver job duties

- Occasionally Drive in order to meet client expectations

- Occasionally needed for other duties as directed by the manager

- Assist in administrative duties as needed

Requirements:

- TWIC card

- Minimum 2 years Dispatcher Experience, preferably maritime industry

- Minimum 2 years Driving experience

- High School diploma or equivalent

- Microsoft Office skills

- Strong typing skills

- Ability to work well under pressure

- Highly Organized and detail-oriented

- Excellent customer service skills

- Desire to grow, learn and work in a team environment

- Excellent sense of urgency

- Knowledge of the Maritime industry preferred

- Must be able to pass a driving & background check


Physical Requirements:

-Average to Excellent verbal communication (specifically English)

-Average to Excellent hearing

-Average to Excellent vision

-Lifting over 50 lbs

-Walking, climbing, bending, kneeling, and stooping

-Sitting and driving for long periods at a time.